Senior Executive, Customer Service
Job Description
Title: Senior Executive, Customer Service
Company Name: Shanta Holdings Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ B.Sc in Civil Engineering From any reputed public and private university
Experience Requirements:
∎ At least 4 year(s)
Job Responsibilities:
∎ Proactive communication with clients to complete their apartment and commercial space registration.
∎ Coordination with Logistics regarding registration readiness of completed projects.
∎ Periodical coordination with Legal and Logistics to update project documentation.
∎ Resolve customer issues via phone or face to face.
∎ Constant follow up on clients pending issues up to accomplishment
∎ Advice on any information the customer may need.
∎ Prepare list of signed TPA (project wise) with lending companies and handover property documents accordingly.
∎ Develop self by earning knowledge and review self-daily activities.
∎ Prepare and maintain self-priority matrix, daily action plans, maintain all communication as per set calendar.
∎ Regular attendance in morning meeting, display seven habits in action.
∎ Prepare and submit quarterly, monthly and fortnightly action plans and review weekly.
∎ Maintain proactive communication with all internal and external customers, record all discussion and give feedback within time as per CS Manual.
∎ Be well groomed, well mannered, smile and other customer service attributes
Additional Requirements:
∎ Minimum 4 years of experience in relevant field.
∎ Strong knowledge in AutoCAD
∎ Customer Handling
∎ Strong Interpersonal and communication skill
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Aug 2021
Company Information:
∎ 17 Aug 2021
∎ Shanta Holdings Ltd.
Category: Engineer/Architect
:
Source: bdjobs.com
Deadline Expired on 28th Aug 2021
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