Senior Customer Service Executive

Job Description

Title: Senior Customer Service Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: 21 to 45 years

Location: Dhaka (Lalmatia)

Salary: Negotiable

Experience:
∎ At least 3 years
∎ The applicants should have experience in the following business area(s):Consulting Firms, Direct Selling/Marketing Service Company

Published: 14 Jan 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 21 to 45 years
∎ Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis and telemarketing .
∎ Skilled people will be given priority.
∎ Expert in Communication, skilled , Smart, Dynamic, and Dedicated.
∎ Height: Minimum 5 feet 1 inches.
∎ experience in others marriage media.

Responsibilities & Context:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Lalmatia)

Company Information:
∎ Marriage Solution BD
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD
01618871047

Address::
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD01618871047

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Feb 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 7.04%
Jagannath University 3.52%
Southeast University 3.02%
University of Dhaka 3.02%
Northern University Bangladesh 2.01%
Jahangirnagar University 2.01%
2.01%
Dhaka International University 2.01%
American International University Bangladesh (AIUB) 1.51%
Govt. Eden Mohila College 1.51%

Interested By Age Range

Age Range Percentage (%)
20-30 70.85%
31-35 16.58%
36-40 5.53%
40+ 4.02%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 31.31%
20K-30K 43.94%
30K-40K 20.20%
40K-50K 1.52%
50K+ 3.03%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 38.69%
0.1 - 1 years 14.57%
1.1 - 3 years 16.08%
3.1 - 5 years 15.08%
5+ years 15.58%