Senior Customer Service Executive

Job Description

Title: Senior Customer Service Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: 22 to 35 years

Location: Dhaka (GULSHAN 1, Lalmatia)

Salary: Tk. 20000 - 40000 (Monthly)

Published: 17 Feb 2025

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 35 years
∎ Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis and telemarketing .
∎ Skilled people will be given priority.
∎ Expert in Communication, skilled , Smart, Dynamic, and Dedicated.
∎ Height: Minimum 5 feet 1 inches.
∎ experience in others marriage media.

Responsibilities & Context:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (GULSHAN 1, Lalmatia)

Company Information:
∎ Marriage Solution BD
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD
01618871047

Address::
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ https://marriagesolutionbd.com/
∎ Facebook: Marriage Solution BD01618871047

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 19 Mar 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.64%
Jagannath University 2.52%
University of Dhaka 2.31%
Eden Mohila College 2.31%
Govt. Eden Mohila College 1.89%
Jahangirnagar University 1.89%
Stamford University Bangladesh 1.47%
North South University 1.26%
1.26%
Daffodil International University (DIU) 1.26%

Interested By Age Range

Age Range Percentage (%)
20-30 79.25%
31-35 13.21%
36-40 4.61%
40+ 0.84%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 22.64%
20K-30K 48.01%
30K-40K 27.25%
40K-50K 1.68%
50K+ 0.42%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 46.12%
0.1 - 1 years 15.09%
1.1 - 3 years 20.34%
3.1 - 5 years 10.27%
5+ years 8.18%