Senior Customer Relationship Executive

Job Description

Title: Senior Customer Relationship Executive

Company Name: Marriage Solution BD

Vacancy: --

Age: 25 to 45 years

Location: Dhaka (Gulshan, Lalmatia)

Salary: Tk. 20000 - 40000 (Monthly)

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 25 Jun 2025

Education:
∎ Bachelor of Arts (BA), Master of Arts (MA)

Requirements:

Additional Requirements:
∎ Age 25 to 45 years
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis.
∎ Skilled people will be given priority.
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships) Working as per their preferences Regular reporting to management by preparing regular report sheets.
∎ Customer feedback analysis and report analysis.
∎ Skilled people will be given priority.

Responsibilities & Context:
∎ Only females can apply, so all executives must be able to market and respond to clients over the phone and face-to-face. Our Office Time (9:45 AM - 6:00 PM)
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.
∎ Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.
∎ Only females can apply, so all executives must be able to market and respond to clients over the phone and face-to-face. Our Office Time (9:45 AM - 6:00 PM)
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have Expertise in Marketing & Communication.
∎ Identify customer needs, clarify information, and provide solutions Need to be fluent in English.
∎ Other works assigned by the management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Gulshan, Lalmatia)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Marriage Solution BD
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
https://marriagesolutionbd.com/
∎ Marriage Solution BD`s philosophy is to change attitudes and misconceptions about the marriage media of Bangladesh. We trust, changing to right attitude towards marriage will change lives. We believe in integrity, reliability, trust, and our far-reaching services to touch the hearts of millions across. We are here to help! Our yearlong experiences will help the clients to match their potential better half. We have successfully carried out – a number of marriages till date!

https://www.facebook.com/marriagesolutionbd
For Any Query: 01618-871048

Address::
∎ 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ https://marriagesolutionbd.com/
∎ Marriage Solution BD`s philosophy is to change attitudes and misconceptions about the marriage media of Bangladesh. We trust, changing to right attitude towards marriage will change lives. We believe in integrity, reliability, trust, and our far-reaching services to touch the hearts of millions across. We are here to help! Our yearlong experiences will help the clients to match their potential better half. We have successfully carried out – a number of marriages till date!https://www.facebook.com/marriagesolutionbdFor Any Query: 01618-871048

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 24 Jul 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.07%
University of Dhaka 3.97%
Eden Mohila College 3.02%
Jagannath University 2.08%
Govt. Eden Mohila College 1.89%
East West University 1.89%
Stamford University Bangladesh 1.51%
Jahangirnagar University 1.32%
Dhaka International University 1.13%
American International University Bangladesh (AIUB) 1.13%

Interested By Age Range

Age Range Percentage (%)
20-30 75.43%
31-35 18.15%
36-40 4.54%
40+ 1.13%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 16.45%
20K-30K 50.47%
30K-40K 32.14%
40K-50K 0.76%
50K+ 0.19%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.49%
0.1 - 1 years 13.23%
1.1 - 3 years 27.98%
3.1 - 5 years 14.74%
5+ years 14.56%