Senior Customer Care Executive (Male/Female)
Job Description
Title: Senior Customer Care Executive (Male/Female)
Company Name: Marriage Solution BD
Vacancy: Not specific
Job Location: Dhaka (Gulshan, Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ At least Bachelor's degree from a government-recognized university.
∎ Skills Required: Corporate Marketing, Marketing, Sales & Marketing
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming/out coming calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.
Additional Requirements:
∎ Age 23 to 40 years
∎ Both males and females are allowed to apply
Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Salary Attractive.
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Salary Increment
∎ Friendly working environments.
∎ Performance appraisal.
∎ Convenient working hours.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 19 Feb 2022
Company Information:
∎ 20 Jan 2022
∎ Marriage Solution BD
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 19th Feb 2022
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