Senior Customer Care Executive (Female)
Job Description
Title: Senior Customer Care Executive (Female)
Company Name: Marriage Solution BD
Vacancy: Not specific
Job Location: Dhaka (Gulshan, Kakrail, Mohammadpur)
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA)
∎ Bachelor's degree in any discipline
∎ Skills Required: Marketing and Sales
Experience Requirements:
∎ At least 1 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage online/offline customer queries over the phone and need to manage proper information.
∎ Need to handle incoming/outcoming calls.
∎ Must meet the target
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Need experience to spoken English
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client communication (regular updates, building relationships)
∎ Regular reporting to management
∎ Customer feedback analysis and report analysis.
Additional Requirements:
∎ Age 22 to 40 years
∎ Only females are allowed to apply
Salary:
∎ Tk. 15000 - 30000 (Monthly)
∎ Salary is attracted to experience candidate
Incentive facilities as per company policy
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Dec 2022
Company Information:
∎ 20 Nov 2022
∎ Marriage Solution BD
∎ Address : 5/10, 7th Floor, Block: E (Opposite Lalmatia Govt. Mohila College), Lalmatia, Dhaka- 1207, Bangladesh
∎ Web : www.marriagesolutionbd.com
∎ Business : Facebook: Marriage Solution BD
01731-877939 / 01745-573349
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 17th Dec 2022
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