Sales & Support Officer

Job Description

Title: Sales & Support Officer

Company Name: Helper Platform Limited

Vacancy: 10

Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service
∎ Freshers are also encouraged to apply.

Published: 23 Aug 2024

Requirements:

Additional Requirements:
∎ Computer Skills and Good Presentation Skills.
∎ Online-based communication skills (email/WhatsApp/zoom/meet, etc.)
∎ Well versed on Smartphone, Laptop, and Internet Needed.
∎ Computer Skills and Good Presentation Skills.
∎ Online-based communication skills (email/WhatsApp/zoom/meet, etc.)
∎ Well versed on Smartphone, Laptop, and Internet Needed.

Responsibilities & Context:
∎ Office Location: Bochila, Mohammadpur, Dhaka
∎ Office Time: 6 PM- 11 PM (Sat-Fri), 9 AM- 6 PM (Friday)
∎ Use creative techniques to find the right clients.
∎ We are looking for a Customer Support Agent (Product) who will work directly with or talk to people in our local market to sell our products.
∎ Attending the messages of the customers & fulfill their requirements.
∎ Must answer calls & messages. Prepare daily sales report.
∎ Taking Order.
∎ Handling Customers over the phone.
∎ Packaging Product and dealing with courier service.
∎ Generate new sales to the different products offered.
∎ Ask questions to understand customer requirements and close sales.
∎ Needs to work with our ERP software to increase productivity.
∎ Others related works. Need to play a good role with teammates.
∎ Should try hard to solve a problem independently.
∎ Should have adaptability and can work under pressure.
∎ Have sound knowledge on documentation and working processes.
∎ Energetic, sharp and tactful.
∎ Office Location: Bochila, Mohammadpur, Dhaka
∎ Office Time: 6 PM- 11 PM (Sat-Fri), 9 AM- 6 PM (Friday)
∎ Use creative techniques to find the right clients.
∎ We are looking for a Customer Support Agent (Product) who will work directly with or talk to people in our local market to sell our products.
∎ Attending the messages of the customers & fulfill their requirements.
∎ Must answer calls & messages. Prepare daily sales report.
∎ Taking Order.
∎ Handling Customers over the phone.
∎ Packaging Product and dealing with courier service.
∎ Generate new sales to the different products offered.
∎ Ask questions to understand customer requirements and close sales.
∎ Needs to work with our ERP software to increase productivity.
∎ Others related works. Need to play a good role with teammates.
∎ Should try hard to solve a problem independently.
∎ Should have adaptability and can work under pressure.
∎ Have sound knowledge on documentation and working processes.
∎ Energetic, sharp and tactful.

Employment Status: Part Time

Job Location: Dhaka (Mohammadpur)

Company Information:
∎ Helper Platform Limited
∎ B.S. Heaven, 1st Floor (West Side), House# 7, Road# 1, Block# A, Bosila City Developers, Bosila, Mohammadpur, Dhaka- 1207. (Nearby of Bochila Bridge)
∎ Helper Platform Limited is a full service based digital marketing agency and IT based company in Bangladesh.

Address::
∎ B.S. Heaven, 1st Floor (West Side), House# 7, Road# 1, Block# A, Bosila City Developers, Bosila, Mohammadpur, Dhaka- 1207. (Nearby of Bochila Bridge)
∎ Helper Platform Limited is a full service based digital marketing agency and IT based company in Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Aug 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.18%
Bangladesh University of Business and Technology 2.22%
University of Dhaka 1.90%
Bangladesh University 1.90%
Daffodil International University (DIU) 1.58%
East West University 1.58%
Stamford University Bangladesh 1.58%
Dhaka city college 1.27%
Dhaka International University 1.27%
University of Development Alternative 0.95%

Interested By Age Range

Age Range Percentage (%)
20-30 76.58%
31-35 10.76%
36-40 1.58%
40+ 1.58%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 77.85%
20K-30K 18.67%
30K-40K 2.22%
40K-50K 1.27%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 41.14%
0.1 - 1 years 13.29%
1.1 - 3 years 21.20%
3.1 - 5 years 10.44%
5+ years 13.92%