Reservation & Ticketing Officer

Job Description

Title: Reservation & Ticketing Officer

Company Name: Mamex travel and tours

Vacancy: Not specific

Job Location: Dhaka (Jatrabari)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Training/Trade Course: ATAB,IATA
∎ Skills Required: Amadeus, Galileo, Sabre

Experience Requirements:
∎ 2 to 6 year(s)
∎ The applicants should have experience in the following business area(s): Travel Agent
∎ Freshers are also encouraged to apply.

Job Context:
∎ Looking for individuals to work for IATA agency with a minimum of 2 to 5 years of Advanced level reservation & ticketing experience on Sabre, Gallileo & Amadeus GDS system.
∎ The candidate must have good communication skill and proven experience in Customer Service.

Job Responsibilities:
∎ Must Maintain the office time at 10am.
∎ Respond to customer queries quickly for Fare search, Fare quote, Booking, Issuing, Re-issue, Cancellation, Void, Refunds, EMD.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, accounts and others accordingly.
∎ Must follow the Airlines terms and conditions and ADM policies.
∎ Maintain the group package, group ticket.
∎ Must follow the Email.
∎ Respond Customer phone calls and also land phone calls.

Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Must have advanced knowledge on GDS system such as Sabre, Galileo, Amadeus.
∎ Good at fluent in speaking English and also writing.

Salary:
∎ Negotiable
∎ Attractive Salary will be provided.

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Apr 2023

Company Information:
∎ 25 Mar 2023
∎ Mamex travel and tours
∎ Address : Shop-86, 4th floor, holding no-20, ward -60, rayerbagh consortium Ltd, Dhaka, BANGLADESH.
∎ Web : www.mamextravel.com
∎ Business : Mamex trave and tours is a complete travel solution company in Bangladesh .
We provide all the domestic and international ticket, work and student visa processing, hotel booking, travel insurance.

Category: Customer Support/Call Centre

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Source: bdjobs.com

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