Regional Service In charge (RSI)

Job Description

Title: Regional Service In charge (RSI)

Company Name: Singer Bangladesh Limited

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ BSc in EEE/ Mechanical Engineering from any reputed university
∎ Skills Required: After Sales Service

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): After Sales Service
∎ The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances, Group of Companies, Multinational Companies

Job Responsibilities:
∎ Supervise all service activities both in house and externals related to regional service center;
∎ Monitoring & Coordinating with Franchise Technician and Regional service management;
∎ To monitor inventory management;
∎ Planning, implementing and monitoring Service Operations within In-house and externals team.
∎ To prepare Monthly Consumption Report, Service Report, Petty Cash Report& submitted to the Authority.
∎ Facing physical inventory audit and cooperation with Internal and External Auditor.
∎ To perform ERP based tasks such as Purchase Order, Work Order, Inventory Received, Issued, Customer Order, Create Payment and reconciliation between SBL-Branch Cash Book and Bank.
∎ Training and development with franchise technicians and service related people regarding critical and new product service issues.
∎ Monitoring and overseeing the assigned regional service teams to ensure proper and standard customer service (such as visit to Franchise Workshop, Customer's House, SBL Branch & Dealer's outlet etc.).
∎ Have to take the overall responsibility for the total service operation for the regional area

Additional Requirements:
∎ Age at most 30 years
∎ Both males and females are allowed to apply
∎ Proficiency in English, Sound knowledge on Computer, including MS office package.

Salary:
∎ As per company policy

Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Profit share, Provident fund, Insurance, Gratuity
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ LFA

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 2 Jan 2022

Company Information:
∎ 22 Dec 2021
∎ Singer Bangladesh Limited
∎ Address : 5B, Road # 126, Gulshan-1, Dhaka - 1212
∎ Web : www.singerbd.com
∎ Business : Electrical & Electronics Goods Manufacturing and Marketing

Category: Engineer/Architect

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