Receptionist
Job Description
Title: Receptionist
Company Name: Naria Travels & Tours
Vacancy: Not specific
Job Location: Dhaka (Naya Paltan)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline or equivalent
Job Context:
∎ Naria Travels & Tours is a leading travel and tour agency based in Bangladesh. Our primary objective is to offer exceptional travel experiences to individuals exploring both local and global destinations. We specialize in meticulously planning and executing tours to a wide array of captivating locations within Bangladesh and abroad, encompassing historical sites, natural marvels, cultural festivities, and thrilling adventure pursuits.
∎ As a receptionist, you will hold a pivotal role in ensuring a top-notch customer service experience for our esteemed clients. Your responsibilities will encompass warmly welcoming and assisting guests, providing them with accurate and engaging information about our services, and ensuring their comfort and satisfaction throughout their interaction with us. You will also be entrusted with efficiently managing various administrative tasks, including appointment scheduling, call handling, and general inquiries.
∎ In addition, you will play a crucial role in maintaining the smooth operation of our office by coordinating with different departments, managing the office calendar, and handling any customer concerns or inquiries that may arise. Your adeptness in multitasking and excellent communication skills will be instrumental in ensuring our clients` needs are met effectively and efficiently.
Job Responsibilities:
∎ Greet and welcome clients as soon as they arrive at the office.
∎ Handle phone calls incoming/ Outgoing with greetings in a professional way.
∎ Received phone call & transfer it to the concerned person.
∎ Provide basic and accurate information in person and via phone/email.
∎ Keep front desk tidy and presentable with all necessary material (pens, forms, paper, pc, printer)
∎ Keep updated records and files.
∎ Receive letters, packages etc. and distribute them.
∎ Any other duties assigned by the manager.
∎ Experience must be relevant Position.
Additional Requirements:
∎ Greet And welcome guests/visitors as soon as they arrive at the office
∎ Managing Customer service management
∎ Direct visitors to the appropriate person and office
∎ Answer, screen and forward incoming phone calls
∎ Provide basic and accurate information in-person and via phone/email
∎ Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).
∎ Excellent communication and interpersonal skills
∎ Perform all other ad hoc tasks assigned by the manager.
∎ Handlining Customer complaint, report to concern department and sending feedback.
∎ Should have good spoken English skills.
∎ Must have good computer literacy (MS Word, Excel, One Note, and PowerPoint).
Salary:
∎ 15K (as per company policy)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Launch
∎ Festival Bonus: 2 (As per company policy)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2023
Company Information:
∎ 5 Oct 2023
∎ Naria Travels & Tours
Category: Secretary/Receptionist
: If you meet the above requirements and are interested in this opportunity, please send your CV to contact@nariatravels.com with the subject line "Receptionist Application" by 30/10/23. We look forward to hearing from you!Note: Only shortlisted candidates will be contacted for an interview.
Deadline Expired on 30th Oct 2023
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