Receptionist

Job Description

Title: Receptionist

Company Name: Goethe-Institute Bangladesh

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Minimum Graduate in any discipline

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Receiving visitors and directing them to the appropriate person in the office
∎ Responding to telephonic, email and personal enquiries about the activities of the Institute in a helpful and constructive manner
∎ Screening incoming phone calls and forwarding them to the concerned person
∎ Receiving, sorting and distributing all mail and deliveries
∎ Ensuring that the reception area is kept smart and tidy and that physical and digital noticeboards are updated
∎ Assisting during course and exam enrolments.
∎ Providing language course and exam information to prospective & existing students.
∎ Supporting and coordinating with the Language office for enrolment and exam related tasks.
∎ Performing other clerical receptionist duties as and when required.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Minimum 3 years of experience as a receptionist, front office representative or in a similar role.
∎ Excellent customer service skills with the ability to use direction, patience, tact and respect for confidentiality
∎ Excellent organizational skills and ability to prioritize workload
∎ Excellent speaking and writing skills in English and Bengali
∎ A1 German language proficiency is preferred / willingness to learn German.
∎ Flexibility and readiness to work under pressure, when required
∎ Good knowledge of Microsoft Office (especially MS Outlook, Word, Excel and PowerPoint)

Salary:
∎ According to the local salary scheme of the Goethe-Institut Bangladesh

Application Deadline: 20 Nov 2020

Company Information:
∎ 5 Nov 2020
∎ Goethe-Institute Bangladesh
∎ Business : German Language Courses, German Library and Cultural Programmes

Category: Secretary/Receptionist