Job Description

Title: Receptionist cum Counselor

Company Name: Social Marketing Company

Vacancy: 2

Job Location: Dhaka

Employment Status: Contractual

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Manage front desk and customers of SMC Clinic.
∎ Ensure registering all clients in the Clinic Management software.
∎ Counsel patients for Doctor's appointment, Lab services & Follow up-services.
∎ Receive service charges, consultation fees and related pathological tests' fees and provide cash memo/receipt to the client.
∎ Document customer's feedback and share it with the Clinic Management team.
∎ Maintain referral networks and refer customers to the nearest hospital or clinic for other health services not available at the SMC Clinic.
∎ Provide brochures & leaflets/promotional materials of services and products to customers.
∎ Develop a monthly action plan of clinic activities.
∎ Prepare a performance report based on the Management Information System (MIS).
∎ Maintain proper documentation and records of all services and generate necessary reports as per requirements of the Management.
∎ Ensure quality services and sustainability of the clinic.

Additional Requirements:
∎ Age at most 35 years
∎ At least 3 years' experience in a similar position with any NGO/ private clinic or hospital.
∎ Front desk customer management skills.
∎ Excellent interpersonal and communication skills.
∎ Record keeping and documentation skills.
∎ Familiar with operating Clinic Management software.
∎ Excellent computer skills in MS Office application suite.

Salary: Negotiable

Application Deadline: 14 Oct 2020

Company Information:
∎ 30 Sep 2020
∎ Social Marketing Company
∎ Address : SMC Tower, 33 Banani C/A, Dhaka - 1213
∎ Web : www.smc-bd.org
∎ Business : Social Marketing Company (SMC) is one of the largest privately managed social marketing organizations in health care globally. The Company is a significant contributor to the national family planning, reproductive health and child health program in Bangladesh. The company has been implementing various health and family planning programs across the country.

Category: Secretary/Receptionist

Source: bdjobs.com

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