Receptionist (BRAC Healthcare Ltd.)

Job Description

Title: Receptionist (BRAC Healthcare Ltd.)

Company Name: BRAC Enterprises

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ The candidate should have Masters / Post Graduation in any discipline with minimum 2nd class/ division or CGPA 2.50 or equivalent result in all academic examinations

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
∎ Keeps patient appointments on schedule by notifying providers of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
∎ Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
∎ Maintains patient accounts by obtaining, recording, and updating personal and financial information.
∎ Protects patients' rights by maintaining confidentiality of medical, personal, and financial information
∎ Processing billing and payments, using software
∎ Comforting distressed patients - this may range from simply fixing any appointment issues that may arise, to being the voice of comfort during times of extreme stress and emergency.
∎ Process transactions to the cash register by effectively and efficiently handling cash, credit card and mobile wallet payments
∎ Coordinating with other departments within the hospital to ensure that patients are able to receive the care they need
∎ Utilize our medical office software to schedule new and follow-up appointments for our patients
∎ Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme's goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Additional Requirements:
∎ Age 22 to 38 years
∎ Age, education and experiences may be relaxed in case of potential candidates.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2
∎ Health and Life Insurance, Festival Bonuses, Contributory Provident Fund, Gratuity and others

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Oct 2023

Company Information:
∎ 18 Oct 2023
∎ BRAC Enterprises
∎ Address : BRAC Centre, 75 Mohakhali, Dhaka 1212
∎ Business : BRAC Enterprises, the social enterprise and investment division of BRAC were initiated as intervention to serve a need or create market access for the marginal producers. BRAC Enterprises strives to strike the right balance between financial surplus and social returns in order to achieve the targeted double/ triple bottom lines. By operating as a surplus generating enterprises that aims to alleviate poverty through its business operations and supply chain, BRAC succeeds in implementing its vision to serve the society in a profitable manner. Now, these socially profitable enterprises, across crafts, agriculture, livestock, poultry, fisheries, health and retail sector are making a significant contribution to the local economy through the creation of market linkage, entrepreneurs and employment opportunities.

Category: Medical/Pharma

: BRAC believes that everyone we work with including our staff, programme participants, partners, and the communities have the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation including sexual exploitation and abuse (SEA). We uphold human dignity and inclusion for all, regardless of age, race, religion, gender, disability, ethnic origin, or socio-economic condition. As an equal-opportunity employer, we actively encourage applications from gender-diverse individuals and people with disabilities.Selected candidates will have to go through a rigorous reference and background checking process

Source: bdjobs.com

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