Job Description
Title: Query Manager
Company Name: Swing Makeover Salon
Vacancy: --
Location: Dhaka (Banani)
Salary: Negotiable
Published: 25 Dec 2024
Additional Requirements:
∎ Reliable internet connection and ability to work from home.
∎ Strong written communication skills.
∎ Availability to check and respond to messages hourly.
∎ Prior experience in customer service is a plus.
∎ Note: All reply templates will be provided; no additional content creation is required.
Requirements:
Responsibilities & Context:
∎ Respond promptly to customer queries and questions on social media and other platforms using pre-provided response templates.
∎ Ensure all queries are addressed within a timely manner by coming online every hour during working hours.
∎ Maintain a polite and professional tone in all communications.
∎ Track and report any uncommon or unresolved queries to the management team.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Banani)
Company Information:
∎ Swing Makeover Salon
∎ Banani
Address::
∎ Banani
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 21 Jan 2025
Category: General Management/Admin
