Public Relation Executive

Job Description

Title: Public Relation Executive

Company Name: Travel Gateway

Vacancy: 1

Job Location: Gazipur (Gazipur Sadar)

Employment Status: Full-time

Educational Requirements:
∎ HSC, Bachelor degree in any discipline
∎ Experience in the field for tours and travels will be preferred
∎ Skills Required: Call Center Agent, Computer Software, Social Media Management, Tourism

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Air Ticketing, Sales & Marketing (Medical Services), Travelling, Visa Consultancy
∎ The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company

Job Responsibilities:
∎ •Answer incoming calls and respond to customer's emails.
∎ •Management and resolve customer complaints.
∎ •Sell services and place customer orders in the computer system.
∎ •Identify and escalate issues to supervisors.
∎ •Provide service and service information to customers.
∎ •Research required information using available resources.
∎ •Research, identify, and resolve customer complaints using applicable GDS software.
∎ •Moderator of social media.
∎ •Document all call information according to standard operating procedures.
∎ •Recognize, document, and alert the management team of trends in customer calls.
∎ •Follow up customer calls where necessary.
∎ •Up-sell services and services.
∎ •Complete call logs and reports.
∎ •Mitigate the given targets accordingly.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply

Salary:
∎ Tk. 10000 - 15000 (Monthly)
∎ Basic 5,000/- Target Fill up 5,000/-

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Festival bonus will applicable after 1 year of job

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 May 2021

Company Information:
∎ 6 May 2021
∎ Travel Gateway
∎ Address : Concept Mostan Khan Plaza Shimultoly, Gazipur
∎ Web : www.travelgateway.xyz
∎ Business : Job Context

We are looking for goal driven personalities who are smart enough to handle our client and their queries and grievances as well as push themselves an extra mile to sell the products and values to the respected client.

Job Responsibilities

Giving accurate feedback of queries over phone or social media` s
Answer questions about products or the company
Ask questions to understand clients requirements
Enter and update client information in the database
Handle grievances to preserve the company`s reputation
Keep records of calls and sales and note useful information
Contact potential or existing customers to inform them about a product or service using scripts facilitate future sales.

Employment Status

Full-time
Educational Requirements

Any background but must have experience in Visa Counseling.

Experience Requirements

At least 1 year

Additional Requirements

Age 22 to 28



Category: Customer Support/Call Centre

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