Education
Educational & Experience Requirements
- Minimum HSC or equivalent; graduates preferred.
- Freshers with strong English and computer skills are encouraged to apply.
- Experience in property preservation, mortgage field services or US back-office work is a strong advantage.
Additional Requirements
Additional Requirements
- Fluent in American English (speaking and writing).
- Strong attention to detail and good time management.
- Good knowledge of MS Excel / Google Sheets and email.
- Ability to handle multiple jobs and deadlines at the same time.
- Flexibility to work according to US time zones and holidays.
Responsibilities & Context
Job Responsibilities:
- Receive and process work orders from US clients' portals (inspections, lock changes, trash-outs, winterization, lawn care, repairs and cleaning).
- Assign jobs to US field contractors and track every job until completion.
- Communicate with contractors and clients by phone, email and chat to keep jobs on schedule.
- Check that before / during / after photos and job notes meet client requirements.
- Upload completed work orders, photos and invoices to client portals on time.
- Keep the job tracker and daily status report up to date.
Shift: Night Shift (7:30 PM – 5:00 AM)
Job Other Benifits
- Yearly salary review.
- Festival bonuses.
- Performance-based incentives.
- Friendly and professional working environment.
- On-the-job training on US property preservation processes