Title: Project Manager
Company Name: Teqtive Solutions Ltd.
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 5 year(s)
∎ The applicants should have experience in the following area(s):
Call Centre Supervision/ Management
∎ The applicants should have experience in the following business area(s):
Call Center
Job Context:
∎ As a trusted outsourcing partner for Data Management Services, Teqtive Solutions Ltd. is a BPO company striving to excel at generating tangible business value for our clients with innovative and authentic Workforce Solutions.
∎ We are looking to bring a Project Manager onboard for our expanding team with the following criteria:
Job Responsibilities:
∎ Planning for execution and responsible for timely completion of the project as per plan.
∎ Carry out process improvement and operations optimization.
∎ To coordinate with clients, functional team and top management regarding daily operations.
∎ Work within project schedules to meet clients' and internal deadlines.
∎ Supervise and control job activities of subordinates of the project.
∎ Ensure quality of work at every phase of operation by maintaining checklists/quality control and appropriate/standard procedures.
∎ To prepare project estimates and cost analysis.
∎ Finding out ways for cost minimization.
∎ To ensure timely progress of the project as per work schedule.
∎ Project Budget and Bill preparation.
∎ Time to time meeting and reporting to management.
Additional Requirements:
∎ 5 years experience in call center is required.
∎ Experience in the field of BPO industry will be preferred.
∎ Need to be experienced in call center managing.
∎ Should be self-motivated, dynamic leadership, negotiation, customer relationship and planning/budgeting competency, energetic & capable to work under pressure.
∎ Must have experience in handling large projects.
∎ Good communication skill and fluent in English.
Salary: Negotiable
Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: February 19, 2020
Company Information:
∎ Teqtive Solutions Ltd.
∎ Address : Suite # 503 & 1002, Concord Tower, Kazi Nazrul Islam Avenue, Banglamotor, Dhaka-1000, Bangladesh.
∎ Web : www.teqtiveltd.com
∎ Business : Teqtive Solutions Ltd. is a fast growing provider of high quality customer contact center services. We operate a physical customer contact center with around 50 web-enabled workstations located at the premises and we are provisioned of up to 200 workstations which we are planning to increase gradually. It is the era of ICT revolution, which has helped in rapid globalization of business and ushered in massive expansion in e-commerce. Teqtive Solutions Ltd. understands the pragmatic values and importance of helping business of millions of firms around the globe using the modern IT oriented technologies. We provide call center solutions that are specific to your needs.
Category: Customer Support/Call Centre
Source: bdjobs.com