Telemarketing Executive (Night Shift)

Job Description

Title: Telemarketing Executive (Night Shift)

Company Name: Teqtive Solutions Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ O Level, A Level, Bachelor degree in any discipline
∎ Fluency in English Speaking is our first priority, it doesn't really matter what Education background you are from. So apply for this job if you think you can have good conversation with English speaking foreigner and convince them to buy our service. Which clearly means your English Speaking and convincing ability should be very good enough to break the wall.
∎ Preferred Professional Certification: Customer Service,IELTS,SPOKEN ENGLISH
∎ Training/Trade Course: Customer Service,Call Center
∎ Skills Required: Call Center, Customer Service, Telemarketing

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Service, Telemarketing
∎ The applicants should have experience in the following business area(s): Call Center
∎ Freshers are also encouraged to apply.

Job Context:
∎ This is a NIGHT SHIFT JOB. So, please do not apply if you`re not comfortable & experienced working at NIGHT SHIFT.
∎ Previous Experience in INTERNATIONAL CALL CENTER is Strongly Preferable.
∎ However, Freshers are also encouraged to apply if & only you are very good & strong in English Communications.

Job Responsibilities:
∎ You have to handle each & every client with care and sincerity.
∎ Handle critical customers with effective and gentle communication skill.
∎ Telesales / Telemarketing / Appointment settings for USA Nationalities over the phone on a daily basis as per instruction.
∎ Manage outbound calls to Customers USA in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ 09 hours daily Shift Time.
∎ Should have good convincing skill and excellent sales skill.
∎ Should be able to maintain client database.
∎ You have to fill up your daily, weekly and monthly goal for extra monthly commission apart from Basic salary.
∎ Day to day planning and report management ability.
∎ Should have self-supervision skill and performance management skill.

Additional Requirements:
∎ Age 18 to 25 years
∎ Both males and females are allowed to apply
∎ Applicants must have a good knowledge of English and an eye for detail, as you will have to communicate with our clients via live chat, email & live calls.
∎ Both Males and Females are highly encouraged to apply.
∎ Self-motivated and willing to work within the SHIFT TIME with consistency.
∎ Must be smart enough to handle any difficult situation that may rise during maintaining teams.

Salary: Negotiable

Compensation & Other Benefits:
∎ Performance bonus, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Attendance Bonus.
∎ Food Allowance.
∎ Transport Allowance.
∎ On Job Training.

Application Deadline: April 14, 2020

Company Information:
∎ Teqtive Solutions Ltd.
∎ Address : Suite # 503 & 1002, Concord Tower, Kazi Nazrul Islam Avenue, Banglamotor, Dhaka-1000, Bangladesh.
∎ Web : www.teqtiveltd.com
∎ Business : Teqtive Solutions Ltd. is a fast growing provider of high quality customer contact center services. We operate a physical customer contact center with around 50 web-enabled workstations located at the premises and we are provisioned of up to 200 workstations which we are planning to increase gradually. It is the era of ICT revolution, which has helped in rapid globalization of business and ushered in massive expansion in e-commerce. Teqtive Solutions Ltd. understands the pragmatic values and importance of helping business of millions of firms around the globe using the modern IT oriented technologies. We provide call center solutions that are specific to your needs.

Category: Customer Support/Call Centre

Source: bdjobs.com

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