Program Manager
Job Description
Title: Program Manager
Company Name: Noora Health
Vacancy: 2
Job Location: Rangpur
Employment Status: Full-time
Educational Requirements:
∎ Healthcare or management background (MPH, MHA, MBBS/BDS along with masters in a relevant discipline).
Experience Requirements:
∎ 5 to 7 year(s)
Job Context:
∎ Role Overview: The Care Companion Program (CCP) has been launched at 300+ public healthcare centers in India and Bangladesh. The objective of the CCP is to develop a constructive, interactive, continuous and adaptable knowledge building system for people accessing healthcare. As a Program Manager, you will play a critical role in managing the engagement of the Care Companion Program with our partners, which are primarily public healthcare systems.
∎ LOCATION: Rangpur Division, Bangladesh
∎ TEAM: Implementation
Job Responsibilities:
∎ 1. Manage end-to-end operations of CCP Program at identified hospital partners of a division (60%)
∎ Support our partners (namely DGHS, DGFP, DGMN under the MoH&FW, in particular) in the implementation and maintenance of the Care Companion Program. The operations of our program are divided into different phases that include both on-site implementation (requiring travel) and off-site support. You will be closely involved in each of these phases and be required to manage resources in your team to ensure quality implementation of CCP mainly in the public healthcare facilities.
∎ Manage client/partner communications and public relationships with our diverse stakeholders like senior government officials and hospital level staff/ administrators
∎ Support your team in hospital level interactions at various levels and directly be involved where needed. This will require client management, people management, analytical and problem-solving skills.
∎ The ability to find innovative ways to resolve problems with strong management and leadership skills
∎ 2. Monitoring of the Care Companion Program in partner hospitals (20%)
∎ Quantitative Monitoring: Analyze output data for the assigned hospitals and work along with the monitoring and evaluation team to address the operational challenges identified during the monitoring process. Also provide feedback to the rest of the Ops team as well as other Noora functions (design, tech etc.) based on data observations in order to improve uptake of the program.
∎ Qualitative Monitoring: Be in charge of conducting and supervising class quality audits for a randomly selected set of hospitals every month
∎ 3. Support Training of the Trainers (ToT) activities (10%):
∎ Support the Master Trainers/Lead Trainers in delivering the ToT modules to nurses and other hospital level trainers in the local language.
∎ Management of state and district level ToT workshops whenever needed.
∎ 4. Program Iterations/Product Testing (10%):
∎ Work with our in-house team of designers and content creators to implement our experimental design activities in the hospital partners. Share ground level insights with other central teams to guide the planning and implementation of experimental designs.
∎ Gather feedback on the experiments conducted by the team, supporting them in making various operations/content decisions.
Additional Requirements:
∎ The position requires considerable project-based travel to various district hospitals in the given districts under one or more divisions. Travel may be for an extended duration and sometimes require relocation to another district or the division.
∎ Language criteria: Bangla and English.
∎ Proficiency in MS Office, common computer applications.
∎ Professionals with field level experience of public health management are encouraged to apply.
∎ 5-7 years of relevant work experience.
∎ Must be willing to be posted at Rangpur divisional HQ
∎ Ability to own the outcomes of the program and provide feedback at all levels in order to continuously improve the program outcomes.
∎ Creative and empathetic problem solving with both internal teams and external stakeholders.
∎ Manage a team of people to achieve desired outcomes of the program.
∎ Ability to be a team player with excellent communication.
∎ Prioritizing tasks based on situational analysis.
∎ Be able to work at the ground level and at leadership levels based on situational demands.
∎ Lead the team empathetically and ensure meeting goals through harmonious teamwork.
∎ Diplomatic government handling.
∎ Ability to give timely and relevant feedback both up and down the chain.
∎ Partnership management.
∎ Maturity to work with colleagues across national borders and share and learn.
Salary:
∎ Competitive based on experience
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Dec 2022
Company Information:
∎ 10 Dec 2022
∎ Noora Health
∎ Business : Noora Health’s mission is to improve outcomes and save lives of patients by empowering family caregivers with the skills they need to care for their loved ones.
Noora turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care - the patient’s own family - turning these worried family members into skilled caregivers. The Care Companion Program (CCP) is currently implemented at more than 150 government hospitals across India and Bangladesh and over 1,000,000 patients and family members have been trained by the CCP. Research on the program has found improved health behavior uptake, decrease in post-surgical complication rates, and decrease in newborn complications/readmissions. Noora’s COVID-19 response has reached more than 15 million people.
Noora Health was launched out of Stanford University in 2014, and has been supported by many large philanthropic foundations including Mulago, Draper Richards Kaplan, Echoing Green, Ashoka, Medtronic and Jasmine among others. For more information:
1) 2020 Annual Report
2) Q1 2021 Report
3) Introductory Deck
4) Website - noorahealth.org
5) COVID-19 Resources - noorahealthcovid19.org
Category: Medical/Pharma
:
