Outbound Calling Agent & Team Leader

Job Description

Title: Outbound Calling Agent & Team Leader

Company Name: ICT Mart

Vacancy: Not specific

Job Location: Dhaka (Shyamoli)

Employment Status: Full-time, Part-time, Contractual, Freelance

Educational Requirements:
∎ A Level, HSC, Bachelor of Business Administration (BBA)
∎ Excellent English speaking skills
∎ North South University,American International University Bangladesh,BRAC University,East West University,University of Liberal Arts Bangladesh students will get preference
∎ Skills Required: English listening, Fluent English speaker, Fluent in English Speaking, Strong communication skills

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Support/ Client Service, English speaking skills, Fluent English speaker, Strong communication skills
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ This project involves making outbound calls to the United States and setting appointments.
∎ This is a night shift job, 8 PM to 5 AM. You must be able to work at this time.

Additional Requirements:
∎ Age 16 to 35 years
∎ Both males and females are allowed to apply
∎ Age at least 16 years
∎ Applicants for the "Team Leader" Position need to have at least 2 years experience in the relevant field.
∎ Males and females both are allowed to apply.
∎ Candidate must be fluent in English
∎ Ability to work at Night Shift (8 PM to 6 AM)
∎ Education qualification doesn't matter as long as you have good English-speaking and listening skills.
∎ Those with work experience in the Internation Call Center will get a preference.
∎ Female candidates will get (Work from home) remote job facilities.
∎ Person with disability are encouraged to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Performance bonus, Weekly 2 holidays

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Jan 2024

Company Information:
∎ 5 Dec 2023
∎ ICT Mart

Category: Customer Support/Call Centre

: ***N.B: If you are not an excellent communicator in English and a talkative person, please DO NOT APPLY.

Interested By University

University Percentage (%)
University of Dhaka 4.59%
Daffodil International University 4.08%
National University 4.08%
North South University 3.57%
BRAC University 2.04%
World University of Bangladesh 2.04%
Jahangirnagar University 1.53%
Dhaka city College 1.53%
Green University of Bangladesh 1.53%
Tejgaon College 1.53%

Interested By Age Range

Age Range Percentage (%)
20-30 70.92%
31-35 14.80%
36-40 3.06%
40+ 3.57%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 44.39%
20K-30K 37.76%
30K-40K 13.27%
40K-50K 2.04%
50K+ 2.55%

Interested By Experience Range

Experience Range Percentage (%)
0.1 - 1 years 19.39%
1.1 - 3 years 31.63%
3.1 - 5 years 22.96%
5+ years 26.02%