Operations & Customer Support Executive

Job Description

Title: Operations & Customer Support Executive

Company Name: Swosti Limited

Vacancy: --

Location: Dhaka

Salary: Negotiable

Experience:
∎ At least 1 year

Published: 27 Jan 2024

Education:
∎ Graduation / Masters in Business / Commerce / Marketing / Finance / Accounting only.
∎ Science in HSC/SSC will also be good

Requirements:

Additional Requirements:
∎ At least 01 year experience will be given preference
∎ Excellent interpersonal, communication and convincing skill.
∎ Sound Accounting knowledge, as we are working with accounting based software.
∎ Writing skill especially in English will be an added advantage.
∎ Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
∎ At least 01 year experience will be given preference
∎ Excellent interpersonal, communication and convincing skill.
∎ Sound Accounting knowledge, as we are working with accounting based software.
∎ Writing skill especially in English will be an added advantage.
∎ Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.

Responsibilities & Context:
∎ This is a focal position representing the company before the outsiders including existing and future clients.
∎ You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team.
∎ Address customer queries modestly and ensure customer satisfaction at all level.
∎ Explore & meet new customers in existing or new region(s).
∎ Explain the services and their benefits to customers for maximizing the use of software.
∎ Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
∎ Answer to customer queries modestly whenever there is a customer call.
∎ About Company: Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.
∎ Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.
∎ Job Context:
∎ Job Responsibilities:

Compensation & Other Benefits:
∎ Yearly two (02) festival bonuses.
∎ Performance based yearly salary revision.
∎ Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
∎ Profit Sharing
∎ Daily refreshment facility and lunch benefits.
∎ Yearly two (02) festival bonuses.
∎ Performance based yearly salary revision.
∎ Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
∎ Profit Sharing
∎ Daily refreshment facility and lunch benefits.

Employment Status: Full Time

Job Location: Dhaka

Read Before Apply:

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