Operations, Customer Support & Creative Executive

Job Description

Title: Operations, Customer Support & Creative Executive

Company Name: Swosti Limited

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ This is a focal position representing the company before the outsiders including existing and future clients. You will work with operational activities, product development, customer training and customer queries and liaison between Customer & Software team.
∎ Additionally, you will also work with creative tools to design, edit, promote different promotional materials in various digital, print & social media platforms.

Job Responsibilities:
∎ Address customer queries modestly and ensure customer satisfaction at all level.
∎ Explore & meet new customers in existing or new region(s).
∎ Design & develop promotional materials for various digital, print (banner, festoon etc.) & social media like Facebook, Web, YouTube, Linkedin etc. by using image & video editing tools.
∎ Execute promotional activities through email, social media tool, telephone calls etc.
∎ Explain the services and their benefits to customers for maximizing the use of software.
∎ Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.

Additional Requirements:
∎ Excellent interpersonal, communication and convincing skill.
∎ Sound Accounting knowledge, as we are working with accounting based software.
∎ Working experience with Graphics Designing Tools like Adobe Photoshop, Illustrator, Video Editing, Social Media Tools, YouTube video editing will be given preference.
∎ Proficient in MS Word, Excel, Email, Power Point and social media tools.
∎ Writing skill especially in English will be an added advantage.
∎ Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
∎ Experience: At least 01 year experience will be given preference.

Salary: Negotiable

Compensation & Other Benefits:
∎ Yearly two (02) festival bonuses.
∎ Performance based yearly salary revision and profit sharing.
∎ Activity based operational & sales Incentives
∎ Daily refreshment facility and lunch benefits.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Dec 2022

Company Information:
∎ 7 Dec 2022
∎ Swosti Limited
∎ Business : Since its inception in 2000, bdjobs.com has been acknowledged as the most recognized career portal, training center in Bangladesh. Innovative product, dynamic solution & flexibility are core components of bdjobs brand.
Swosti [www.swosti.net], Mobile Credit Card is an offshoot of Bdjobs.com. Swosti, a mBillionth Award-2014 [http://mbillionth.in/] winning concept deals with automated credit and savings management solution in Bangladesh. Swosti is the First to introduce Mobile Apps based Micro-credit and Savings Management Application for the MFIs and Credit-Cooperatives in Bangladesh.

Category: Customer Support/Call Centre

: Please send your Application along with CV mentioning the position applied for in the subject line.

Source: bdjobs.com

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