Job Description
Title: Operations cum Customer Support Call Center Executive
Company Name: Swosti Limited
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduation / Masters in Business/Commerce/Marketing/ Finance/Accounting only.
Experience Requirements:
∎ At least 1 year(s)
Job Context:
∎ This is a focal position representing the company before the outsiders including existing and future clients.
∎ You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team.
Job Responsibilities:
∎ Address customer queries modestly and ensure customer satisfaction at all level.
∎ Explore & meet new customers in existing or new region(s).
∎ Explain the services and their benefits to customers for maximizing the use of software.
∎ Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
∎ Answer to customer queries modestly through Call Center system.
Additional Requirements:
∎ At least 01 year experience will be given preference.
∎ Excellent interpersonal, communication and convincing skill.
∎ Sound Accounting knowledge, as we are working with accounting based software.
∎ Writing skill especially in English will be an added advantage.
∎ Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Salary: Negotiable
Compensation & Other Benefits:
∎ Yearly two (02) festival bonuses.
∎ Performance based yearly salary revision.
∎ Activity based numerous operational & Sales benefits
∎ Sales Incentives if you can generate Sales Lead from your relationship
∎ Profit Sharing
∎ Daily refreshment facility and lunch benefits.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Jul 2023
Company Information:
∎ 16 Jul 2023
∎ Swosti Limited
∎ Business : Since its inception in 2000, bdjobs.com has been acknowledged as the most recognized career portal, training center in Bangladesh. Innovative product, dynamic solution & flexibility are core components of bdjobs brand.
Swosti [www.swosti.net], Mobile Credit Card is an offshoot of Bdjobs.com. Swosti, a mBillionth Award-2014 [http://mbillionth.in/] winning concept deals with automated credit and savings management solution in Bangladesh. Swosti is the First to introduce Mobile Apps based Micro-credit and Savings Management Application for the MFIs and Credit-Cooperatives in Bangladesh.
Category: Customer Support/Call Centre
: Please send your Application along with CV mentioning the position applied for in the subject line to '[email protected]'.
