Job Description
Title: Operation Manager
Company Name: Interlace UK
Vacancy: Not specific
Job Location: Dhaka (Uttara Sector 3)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA), Bachelor of Business Administration (BBA) in Management, Master of Business Administration (MBA)
∎ Proven experience in operations management, preferably in the education consultancy sector.
∎ Strong leadership and team management skills.
∎ Excellent communication and interpersonal abilities.
∎ Problem-solving and decision-making capabilities.
∎ Proficiency in MS Office and operational software.
∎ Understanding of the study abroad consultancy industry is a plus.
Experience Requirements:
∎ At least 6 year(s)
Job Responsibilities:
∎ Manage the day-to-day operations of the consultancy firm, ensuring all processes run smoothly and efficiently.
∎ Supervise and lead a team of consultants, providing guidance and support to optimize their performance.
∎ Oversee the recruitment, training, and development of staff members.
∎ Monitor and improve key performance indicators (KPIs) to ensure business objectives are met.
∎ Develop and implement operational policies, procedures, and workflows to enhance productivity and quality of service.
∎ Collaborate with the management team to set and achieve business goals and targets.
∎ Conduct regular performance evaluations and provide feedback to team members.
∎ Foster a culture of excellence, customer focus, and teamwork within the organization.
∎ Maintain compliance with industry regulations and best practices.
∎ Handle client escalations and resolve operational issues in a timely manner.
Additional Requirements:
∎ Age at least 28 years
∎ Both males and females are allowed to apply
∎ Proven experience as a Operation Manager or similar role, with a strong background in study abroad consultancy firm.
∎ Ability to manage a large study abroad consultancy team.
∎ Exceptional leadership and team management skills.
∎ Proficiency in research tools and methodologies.
∎ Strong analytical mindset with a keen eye for detail.
∎ Excellent communication and interpersonal skills.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 7 Dec 2023
Company Information:
∎ 7 Nov 2023
∎ Interlace UK
∎ Address : House 16, 3rd Floor, Road No #4, Sector-3, Uttara, Dhaka-1230
∎ Web : https://interlaceuk.com/
Category: General Management/Admin
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