Online Customer Service Representative

Job Description

Title: Online Customer Service Representative

Company Name: Derma Heaven International

Vacancy: 1

Age: 17 to 30 years

Job Location: Dhaka, Dhaka (Dhanmondi, Jigatola, Lalmatia, Mirpur, Mohammadpur, Mohammadpur Housing, Shyamoli)

Salary: Negotiable

Experience:

  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Boutique/ Fashion, E-commerce, Healthcare/Lifestyle product, Online Retail Startup, Telecommunication
  • Freshers are also encouraged to apply.


Published: 1-01-01

Application Deadline: 2026-10-21

Education:
  • Bachelor/Honors


Requirements:
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Boutique/ Fashion, E-commerce, Healthcare/Lifestyle product, Online Retail Startup, Telecommunication
  • Freshers are also encouraged to apply.


Skills Required: Beauty Care, Beauty Skincare knowledge, Customer service or Beauty Industry, Ecommerce, Online Communication, Online Marketing, online page Moderator, Online sales, Social Media Moderator, Telesales

Additional Requirements:
  • Age 17 to 30 years
  • Only Female



Responsibilities & Context:
  • Manage and moderate Facebook pages.

  • Respond to customer messages, comments, and inquiries promptly and professionally.

  • Provide accurate information about products, pricing, availability, and related customer queries.

  • Assist customers throughout the online purchasing process.

  • Maintain professional communication and ensure a positive customer experience.

  • Handle customer concerns efficiently and escalate issues when necessary.

  • Follow up with potential customers through phone calls and online communication.

  • Promote skincare products, explain product benefits, and assist customers with purchasing decisions.



Job Other Benifits:
  • Performance bonus,Mobile bill
  • Festival Bonus: 2
  • Salary Review: Yearly


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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