Officer/ Sr. Officer (Customer Service)

Job Description

Title: Officer/ Sr. Officer (Customer Service)

Company Name: NMC Bangladesh Limited

Vacancy: 04

Job Location: Chattogram, Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduate/ Masters from any reputed University.

Experience Requirements:
∎ 1 to 3 year(s)
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Proven working experience in the field of Import/ Export (Air/Sea).
∎ The applicant should have comprehensive knowledge on: Shipping documents related to Import.
∎ Capable to submit IGM and pre-alert and arrival notice to the customers.
∎ Must be capable to solve any emergency issue with the customers for import shipment by air & sea.
∎ Capable to work in a team and motivate to team members.
∎ Good command over MS Office/ Excel, E-mail, internet and report writing.
∎ Good English Skills, communications and interpersonal skills
∎ Any other responsibilities as and when assigned by the management will be treated as a duty.

Additional Requirements:
∎ Age at most 35 years
∎ Only females are allowed to apply
∎ Candidates having work experience only in Freight Forwarding Companies are strongly encouraged to apply.
∎ Good communication & negotiation skill.
∎ Ability to work under pressure.
∎ Willing to dedicate her even beyond office hours.

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Sep 2023

Company Information:
∎ 20 Aug 2023
∎ NMC Bangladesh Limited
∎ Address : Shahjadi Chamber (8th Floor) 1331/B, SK. Mujib Road, Agrabad, Chittagong, Bangladesh.

Category: Customer Support/Call Centre

: Freshers are also encouraged to apply for Sr. Executive Post who have good communication skill in English and well reference in export/import related company.

Interested By University

University Percentage (%)
National University 13.70%
Premier University, Chittagong 5.25%
University Of Chittagong 4.37%
Port City International University 4.08%
International Islamic University, Chittagong 3.50%
University of Dhaka 2.92%
International Islamic University Chittagong 1.75%
Chittagong Independent University 1.46%
Chittagong College 1.46%
Rajshahi College, Rajshahi 1.17%

Interested By Age Range

Age Range Percentage (%)
20-30 64.72%
31-35 25.66%
36-40 5.83%
40+ 0.58%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 39.22%
20K-30K 44.31%
30K-40K 13.47%
40K-50K 2.40%
50K+ 0.60%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 29.45%
0.1 - 1 years 11.08%
1.1 - 3 years 25.66%
3.1 - 5 years 18.08%
5+ years 15.74%