Officer/ Sr. Officer- Customer Care

Job Description

Title: Officer/ Sr. Officer- Customer Care

Company Name: Fast Track Petroleum Ltd.

Vacancy: 02

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline
∎ Skills Required: Computer skill

Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Relationship Management (CRM), Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s): Automobile

Job Responsibilities:
∎ Communicate with the stakeholders in a schedule basis and sometimes priority basis.
∎ Share and educate the stakeholders about the rules/ regulations/ policies of the business.
∎ Educate the customers about the benefits and the superiority of the products over other available brands.
∎ Report and suggest the proposals in the light of customers feedbacks to develop the business frequencies and customer increments.
∎ Play a vital role in Training program of the new recruitments.
∎ Period travel to the required places.

Additional Requirements:
∎ Age 28 to 30 years
∎ Both males and females are allowed to apply
∎ Computer skill is a must and need to know about the MS Office Applications.
∎ The incumbent should have the appropriate experience in dealing Customers/ Stake Holders/ Distributors directly. The selected personal will have to be ready to receive and attend phone calls at any time even after office.
∎ The freshers are not encouraged to apply for this position.

Salary:
∎ Tk. 14822 - 15528 (Monthly)
∎ Salary can be reviewed for the exceptionally qualified candidates. Tour and travel bills will be provided for the official tours if required.

Compensation & Other Benefits:
∎ Mobile bill, Tour allowance, Medical allowance, Provident fund
∎ Festival Bonus: 2
∎ Welfare fund after 3 months probation period.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 May 2022

Company Information:
∎ 6 May 2022
∎ Fast Track Petroleum Ltd.
∎ Address : 42/4, Green Orlando (8th Floor), Progoti Soroni, Baridhara, Dhaka-1229.
∎ Web : www.ftgroupbd.com
∎ Business : Export & Import, Trading Company, Manufacturing,

Category: Customer Support/Call Centre

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