Officer (Service)

Job Description

Title: Officer (Service)

Company Name: A Reputed Group of Company

Vacancy: 2

Age: 20 to 28 years

Location: Anywhere in Bangladesh

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), Electronic Equipment/Home Appliances, Battery, Storage cell
∎ Freshers are also encouraged to apply.

Published: 28 Jan 2025

Education:
∎ Diploma in Engineering in Electrical & Electronic Engineering

Requirements:

Additional Requirements:
∎ Age 20 to 28 years
∎ Strong interpersonal skills in English and Bangla.
∎ Hardworking and positive attitude towards responsibilities.
∎ Computer literacy is a must.
∎ Strong interpersonal skills in English and Bangla.
∎ Hardworking and positive attitude towards responsibilities.
∎ Computer literacy is a must.

Responsibilities & Context:
∎ Attend product related complains and ensure efficient after sales service for all products.
∎ To prepare Job Card, Warrantee Card and Challan, Maintain Register & Stock and issue Charging Slip.
∎ Complete service cycle of each complain within standard time frame to ensure customer delight.
∎ Attend, validate and resolve warranty/guaranty issues in the shortest possible time.
∎ Formulate solid database to ensure periodical service and customer profile.
∎ Responsible for outsource service arrangement if necessary.
∎ Attend product related complains and ensure efficient after sales service for all products.
∎ To prepare Job Card, Warrantee Card and Challan, Maintain Register & Stock and issue Charging Slip.
∎ Complete service cycle of each complain within standard time frame to ensure customer delight.
∎ Attend, validate and resolve warranty/guaranty issues in the shortest possible time.
∎ Formulate solid database to ensure periodical service and customer profile.
∎ Responsible for outsource service arrangement if necessary.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Anywhere in Bangladesh

Company Information:
∎ A Reputed Group of Company

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 Feb 2025

Category: Customer Support/Call Centre