Officer / Executive - Customer Service
Job Description
Title: Officer / Executive - Customer Service
Company Name: Charming Trim & Packaging (BD) Ltd.
Vacancy: 04
Job Location: Narayanganj (Siddirganj)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill, Fluent in speaking English
Experience Requirements:
∎ 2 to 5 year(s)
∎ The applicants should have experience in the following area(s):
Customer Service
∎ The applicants should have experience in the following business area(s):
Design/Printing/Publishing, Garments Accessories
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Check order receive status daily basis.
∎ Issue PI, Sending PI within flexible time to customer as per PO.
∎ Ensure that customer information is maintained accurately in the customer database.
∎ Follow up for payment receive from customer end & afterwards proceed for bulk production.
∎ Provide product information, pricing, lead-time and availability information for all kind of products over mail & phone.
∎ Follow up with production team for making goods ready on time.
∎ Follow up the product sample of customer & ensure it to sales team.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Liaising with internal customers and ensuring commercial objectives are meet.
∎ Follow up with Supply Chain department for smooth material issue.
∎ Build and maintain strong internal relationships with customers.
∎ Maintains records and reports in an organized manner.
∎ Follow CS Manager's decision as well as company's rules & regulation
Additional Requirements:
∎ Age 25 to 35 years
∎ Both males and females are allowed to apply
∎ Excellent English communication skills - verbal and written
∎ Accurate computer skills
∎ Working knowledge of software packages (applicable at the time)
∎ Knowledge of materials associated with print & packaging
Salary: Negotiable
Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Insurance, Mobile bill
∎ Salary Review: Yearly
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 28 Sep 2022
Company Information:
∎ 20 Sep 2022
∎ Charming Trim & Packaging (BD) Ltd.
∎ Address : Factory: SFB # 6, Ground Floor 1st Wing & 1st Floor both wing, DEPZ Extention Area, Savar, Dhaka. Tel: +88 (02) 7789385
∎ Web : www.charmingtrim.com , www.charmingprinting.com
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 28th Sep 2022
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