Job Description
Title: Officer - Customer Care
Company Name: Bangladesh Specialized Hospital Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline, Bachelor degree in any discipline
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ Greet and receive patients and visitor at the front desk customer care.
∎ Provide information to patients and visitor as required.
∎ Maintain documents of the front desk customer care prepare require reports.
∎ Answer and provide information to patient and others over customer care hotline.
∎ Solve any problem of patient by help of concern department.
∎ Report to In charge/ Head of Customer Care and help him / her as and when required.
∎ Perform any other task assigned by Management.
Additional Requirements:
∎ Age at least 22 years
∎ Both males and females are allowed to apply
∎ Must have excellent computer operating skills, particularly in MS Word, Excel and Power Point.
∎ Have to work in night shift and evening shift.
∎ Computer literacy is must.
∎ Must be capable in handling patient and managing front desk customer care.
∎ Good communication and interpersonal skills in Bengali & English.
∎ Must be smart, gentle have patience and smiling face.
∎ Must be able to work in a team.
∎ Ability to handle confidential and sensitive information.
∎ Ability to communicate effectively on the telephone.
Salary: Negotiable
Compensation & Other Benefits:
∎ Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Jul 2023
Company Information:
∎ 16 Jul 2023
∎ Bangladesh Specialized Hospital Ltd.
∎ Address : 21, Shyamoli, Mirpur Road, Dhaka-1207
∎ Web : www.bdspecializedhospital.com
Category: Customer Support/Call Centre
: Applicants who don't have required educations and experiences(in customer service) should not apply
