Job Description
Title: Officer - Call Centre
Company Name: Bangladesh Specialized Hospital Ltd.
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, Telemarketing
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ The applicants should have experience in the following business area(s):
Hospital
Job Responsibilities:
∎ Schedule appointments for patients.
∎ Answer telephone promptly and in a polite and professional manner.
∎ Obtain and enter accurate demographic information (address, telephone number).
∎ Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
∎ Answer questions and offer other information, as requested, to provide patient-focused
∎ Service patients
∎ Make reminder calls as requested.
∎ Make calls to reschedule appointments when necessary.
∎ Other reasonably related duties as assigned by supervisor or manager
Additional Requirements:
∎ Age 22 to 30 years
∎ Both males and females are allowed to apply
∎ Computer Literacy: MS Office (Word/Excel/Power point).
∎ Ability to handle confidential and sensitive information.
∎ Ability to communicate effectively on the telephone
Salary: Negotiable
Compensation & Other Benefits:
∎ Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Jan 2024
Company Information:
∎ 30 Dec 2023
∎ Bangladesh Specialized Hospital Ltd.
∎ Address : 21, Shyamoli, Mirpur Road, Dhaka-1207
Category: Customer Support/Call Centre
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