Officer - Call Centre

Job Description

Title: Officer - Call Centre

Company Name: Bangladesh Specialized Hospital Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, Telemarketing

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center
∎ The applicants should have experience in the following business area(s): Hospital, Multinational Companies

Job Responsibilities:
∎ Schedule appointments for patients.
∎ Answer telephone promptly and in a polite and professional manner.
∎ Obtain and enter accurate demographic information (address, telephone number).
∎ Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
∎ Answer questions and offer other information, as requested, to provide patient-focused
∎ Service patients
∎ Make reminder calls as requested.
∎ Make calls to reschedule appointments when necessary.
∎ Other reasonably related duties as assigned by supervisor or manager

Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply
∎ Computer Literacy: MS Office (Word/Excel/Power point).
∎ Ability to handle confidential and sensitive information.
∎ Ability to communicate effectively on the telephone

Salary: Negotiable

Compensation & Other Benefits:
∎ Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 31 Jul 2021

Company Information:
∎ 11 Jul 2021
∎ Bangladesh Specialized Hospital Ltd.
∎ Address : 21, Shyamoli, Mirpur Road, Dhaka-1207
∎ Web :

Category: Customer Support/Call Centre