Officer-Call Centre

Job Description

Title: Officer-Call Centre

Company Name: Bangladesh Specialized Hospital Ltd.

Vacancy: Not specific

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)

Job Responsibilities:
∎ Schedule appointments for patients.
∎ Answer telephone promptly and in a polite and professional manner.
∎ Obtain and enter accurate demographic information (address, telephone number).
∎ Schedule appointment correctly - review appointment date, time, location, and provider name with caller.
∎ Answer questions and offer other information, as requested, to provide patient-focused
∎ Service patients
∎ Make reminder calls as requested.
∎ Make calls to reschedule appointments when necessary.
∎ Other reasonably related duties as assigned by supervisor or manager

Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply
∎ Computer Literacy: MS Office (Word/Excel/Power point).
∎ Ability to handle confidential and sensitive information.
∎ Ability to communicate effectively on the telephone

Salary: Negotiable

Application Deadline: September 30, 2019

Company Information:
∎ Bangladesh Specialized Hospital Ltd.
∎ Address : 21, Shyamoli, Mirpur Road, Dhaka-1207
∎ Web : www.bdspecializedhospital.com

Category: Medical/Pharma