Office Executive

Job Description

Title: Office Executive

Company Name: FinBridge 360 Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduation from any reputed university with a satisfactory academic track record.

Job Context:
∎ FinBridge 360 Ltd. provides a full suite of services and operates from
∎ Bangladesh, Dubai, Nepal, London, and Singapore. Currently, our clients are spread across Bangladesh, India, Nepal, and some countries in Africa. We render our services to industries such as Pharmaceuticals, RMG, Machinery, chemical, agriculture, lubricant, construction, software, cement, electronics, steel, FMCG, leather etc. Our area of operations includes trade finance, indenting, export-import, IT solutions, HR solutions, research & consultancy and project management.

Job Responsibilities:
∎ Support in organizing the office administration and logistics.
∎ Manage clients' phone calls. Provide accurate, valid, and complete information using the right methods/tools. Identify and assess the needs of the clients to achieve satisfaction provide appropriate solutions and alternatives.
∎ Maintaining and developing relationships with existing clients as well as industry participants.
∎ Ensure that the existing clients are satisfied through after-sales care & communication.
∎ Identify and approach potential new companies to engage as clients
∎ Maintain partnership contracts and clients database. Ensure that the contract terms are adhered to by both the company and the clients.
∎ Maintain official documents of the clients and prepare required reports.
∎ Handling of queries from the customers and related stakeholders.
∎ Ensure tidy and organized file maintenance for ease of reference and access.
∎ Act as a point of contact for complaints and escalate issues as appropriate.
∎ Follow relevant checklists and timely address issues to Team Leads.
∎ Ensure that the existing clients are satisfied through after-sales care & communication.
∎ Attend meetings and follow up on the meeting discussion with the clients.
∎ Collect clients' feedback and present those in a structured manner to the management.
∎ Any other tasks assigned by the company.

Additional Requirements:
∎ Only females are allowed to apply
∎ Skills Required: Basic Computer skills, Customer Service, Fluent in speaking English.
∎ Applicants with previous experience in the related field will have an
∎ advantage.
∎ Good interpersonal communication skills.
∎ Proficient in customer centricity, Team player, self-propelled, and capable of meeting deadlines.

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Mar 2023

Company Information:
∎ 8 Feb 2023
∎ FinBridge 360 Ltd.

Category: Secretary/Receptionist

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