Manager- Service Operation

Job Description

Title: Manager- Service Operation

Company Name: Japan Bangla Business Center (JBBC)

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Diploma in Mechanical in B.SC in Mechanical Engineering, Diploma in Engineering in Power Technology
∎ Preferred Professional Certification: Professional Certification for relevent course will get preferance

Experience Requirements:
∎ 7 to 10 year(s)
∎ The applicants should have experience in the following area(s): Automobile
∎ The applicants should have experience in the following business area(s): Motor Workshop

Job Responsibilities:
∎ Oversee whole operation.
∎ Looking after day to day activities.
∎ Ensuring sales target.
∎ Overhead target oriented task.
∎ Set short and long term sales plan.
∎ Ensure store inventory control twice in a month.
∎ To attend and entertain the customers while they are waiting for the delivery of their vehicle.
∎ To monitor and supervision of various estimation works, billing, supporting and documentation works etc.
∎ Provide technical support like technical drawing, service data, manufacturers prescribe diagnosis process techniques to technical team.
∎ Ensure good working condition of all workshop/garage equipments.
∎ To ensure prompt delivery of vehicles through respective customer service after the completion of assigned work.
∎ To monitor the working process of various vehicles and report to HOP
∎ To ensure complete customer satisfaction through quality service.

Additional Requirements:
∎ Age 28 to 35 years
∎ Only males are allowed to apply
∎ Prepare repairing estimate within the shortest possible time
∎ Prepare bill for the repairing work within the shortest possible time
∎ Maintain close liaison between spare parts department and CS department about the parts availability and work progress respectively.
∎ Report the work progress and critical problem to the immediate supervisor, manager, HOP to motivate the workers to bring out the optimum output for customer satisfaction.
∎ Well conversant with the modern automobile engineering.
∎ Excellent capability of customer handling.
∎ Very good interpersonal, communication, leadership, motivation and negotiation skill.
∎ Excellent problem identifying & solving capability of vehicle engine.
∎ Expertise on training & development of various technologies of vehicles.

Salary: Negotiable

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Benefits: As per company policy

Application Deadline: August 2, 2019

Company Information:
∎ Japan Bangla Business Center (JBBC)
∎ Address : 181-182, Tejgaon I/A, Dhaka-1208
∎ Web : https://www.bhalogari.com/
∎ Business : Japan Bangla Business Center (JBBC):

JBBC Corporation Ltd. is a Japan based organization running its operation in Bangladesh in various industries like automobiles, food & beverage, hotel & motel, cosmetics & toiletries, fashion house, Japan based recruiting agency and many other sectors and continuing the growth. The mission of JBBC is to bridge Japan and Bangladesh. In the year 2017, JBBC has ventured into Bhalogari.com with the mission to bring far reaching change into the traditional recondition car sales industry. Our brand new showroom in Tejgaon showcases a range of all types of premium class Japanese vehicles with affordable price with an exceptional Japanese way customer service centric mindset. We can provide cars of good quality and of every budget with customer’s special order.

Category: Other Special Skilled Jobs

Read Before Apply: Send your updated CV with a cover letter and Mention "Applying Position: Manager - Service Operation" on the subject line.

Source: bdjobs.com