Job Description
Title: Manager / Asst. Manager-Customer Service
Company Name: Charming Trim & Packaging (BD) Ltd.
Vacancy: 01
Age: 30 to 40 years
Location: Narayanganj (Siddirganj)
Salary: Negotiable
Experience:
∎ 7 to 12 years
∎ The applicants should have experience in the following business area(s):Garments Accessories
Published: 19 Jun 2025
Education:
∎ Bachelor/Honors in any discipline
Requirements:
Additional Requirements:
∎ Age 30 to 40 years
∎ Excellent English communication skills – verbal and written
∎ Accurate computer skills.
∎ Working knowledge of software packages (applicable at the time).
∎ Time management skills – self motivator and work to strict deadlines.
∎ Problem solving skills.
∎ Flexible team player.
∎ Knowledge of materials associated with print & packaging.
Responsibilities & Context:
∎ Identifies potential team’s problems and offers appropriate suggestions to effect improvement in process or procedures.
∎ Follow up all team’s activity.
∎ Keep tracking on each team mate’s daily work.
∎ Performs all tasks in accordance with quality procedures to achieve customer satisfaction and smooth work flow.
∎ Supports marketing and sales initiatives.
∎ Provides feedback regarding increase/decrease of business as a base for appropriate management decision making.
∎ Receives customer enquiries and initiates appropriate action after liaison with the respective CS team mate.
∎ Keep tracking base stock/ other stock status with Supply chain department.
∎ Maintains records and reports in an organized manner.
∎ Follow Operation Manager’s decision as well as company’s rules & regulation
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Provident fund, Insurance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Alternate Saturday off.
∎ Annual/Earn Leave Encashment.
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Narayanganj (Siddirganj)
Apply Procedure:
Hard Copy:
∎ Hard copy send by Courier Service.
Company Information:
∎ Charming Trim & Packaging (BD) Ltd.
∎ Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Garments Trims & Packaging
Address::
∎ Factory: Plot # 216 & 216/A, Adamjee EPZ, Siddirganj, Narayanganj, Dhaka-1431. Tel: +88 (02) 7789385
∎ Garments Trims & Packaging
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 26 Jun 2025
Category: Customer Support/Call Centre
