Job Description
Title: Management Trainee Officer (MTO)
Company Name: Galaxy Bangladesh Group
Vacancy: --
Age: at most 25 years
Location: Dhaka (Gulshan)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Multinational Companies, Airline, Travel Agent, Tour Operator
∎ Freshers are also encouraged to apply.
Published: 14 Aug 2024
Education:
∎ Bachelor of Business Administration (BBA)
∎ North South University,BRAC University,East West University,Independent University, Bangladesh,Bangladesh University of Professionals students will get preference
Requirements:
Additional Requirements:
∎ Age at most 25 years
∎ Excellent customer service, inter-personal and communication skills, both verbal and written.
∎ Aptitude for negotiation and persuasion.
∎ Highly motivated, determined, and target driven.
∎ Expert in time management and personal organization.
∎ Must have excellent computer skills and technologically competitive.
∎ Efficient in operating Microsoft Applications especially Microsoft Excel, Word & Power Point.
∎ Positive work ethics and result-oriented for assigned responsibilities.
∎ Personal qualities of integrity, credibility, and unwavering commitment to the Organization's mission.
∎ Excellent customer service, inter-personal and communication skills, both verbal and written.
∎ Aptitude for negotiation and persuasion.
∎ Highly motivated, determined, and target driven.
∎ Expert in time management and personal organization.
∎ Must have excellent computer skills and technologically competitive.
∎ Efficient in operating Microsoft Applications especially Microsoft Excel, Word & Power Point.
∎ Positive work ethics and result-oriented for assigned responsibilities.
∎ Personal qualities of integrity, credibility, and unwavering commitment to the Organization's mission.
Responsibilities & Context:
∎ Conduct market research and build a solid pipeline of potential clients to contact regarding the sale of aviation equipment.
∎ Connect with potential clients via phone, email, and networking events.
∎ Consult with clients to understand their needs for equipment.
∎ Ensure that all recommendations made suit the client and their business.
∎ Engage with clients and build lasting relationships to maximize sales from each account.
∎ Keep current clients warm and up-sell and cross-sell relevant products where required.
∎ Use an internal CRM system to manage client orders, pipelines, and details to ensure they are kept up-to-date.
∎ Liaise with suppliers and various departments to ensure timely delivery of customers' orders.
∎ Continually meet targets, KPIs, and sales goals monthly and quarterly. Travel to meet clients when required.
∎ Participate in a structured training program across different departments to better understand the organization's operations.
∎ Lead and support various projects under the guidance of senior managers.
∎ Develop project plans, track progress, and ensure timely and effective execution.
∎ Collect, analyze, and interpret data to assist in decision-making processes.
∎ Prepare detailed reports and presentations for management review.
∎ Identify areas for process optimization and efficiency improvements.
∎ Develop and implement strategies to streamline operations and enhance productivity.
∎ Work closely with cross-functional teams to achieve organizational goals.
∎ Participate in team meetings, contribute ideas, and provide feedback to improve team performance.
∎ Enhance customer service standards and ensure high levels of customer satisfaction.
∎ Address customer concerns and contribute to developing solutions for service improvement.
∎ Potential Employees will be given 6 months training period & after successful completion of training will be offered full time employment.
∎ Conduct market research and build a solid pipeline of potential clients to contact regarding the sale of aviation equipment.
∎ Connect with potential clients via phone, email, and networking events.
∎ Consult with clients to understand their needs for equipment.
∎ Ensure that all recommendations made suit the client and their business.
∎ Engage with clients and build lasting relationships to maximize sales from each account.
∎ Keep current clients warm and up-sell and cross-sell relevant products where required.
∎ Use an internal CRM system to manage client orders, pipelines, and details to ensure they are kept up-to-date.
∎ Liaise with suppliers and various departments to ensure timely delivery of customers' orders.
∎ Continually meet targets, KPIs, and sales goals monthly and quarterly. Travel to meet clients when required.
∎ Participate in a structured training program across different departments to better understand the organization's operations.
∎ Lead and support various projects under the guidance of senior managers.
∎ Develop project plans, track progress, and ensure timely and effective execution.
∎ Collect, analyze, and interpret data to assist in decision-making processes.
∎ Prepare detailed reports and presentations for management review.
∎ Identify areas for process optimization and efficiency improvements.
∎ Develop and implement strategies to streamline operations and enhance productivity.
∎ Work closely with cross-functional teams to achieve organizational goals.
∎ Participate in team meetings, contribute ideas, and provide feedback to improve team performance.
∎ Enhance customer service standards and ensure high levels of customer satisfaction.
∎ Address customer concerns and contribute to developing solutions for service improvement.
Compensation & Other Benefits:
∎ Mobile bill, Provident fund, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Gulshan)
Company Information:
∎ Galaxy Bangladesh Group
∎ Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
∎ Galaxy Bangladesh Group comprises of :
(GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.
Address::
∎ Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
∎ Galaxy Bangladesh Group comprises of : (GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 13 Sep 2024
Category: Customer Support/Call Centre
