Management Trainee / Junior Executive (Customers Service Department)
Job Description
Title: Management Trainee / Junior Executive (Customers Service Department)
Company Name: Toticell Health & Research
Vacancy: Not specific
Job Location: Dhaka (Dhanmondi)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc)
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Service, Front Desk Management
∎ The applicants should have experience in the following business area(s):
Healthcare/Lifestyle product, Hospital, Clinic, Diagnostic Centre
∎ Freshers are also encouraged to apply.
Job Context:
∎ TotiCell Ltd, one of the best modern Healthcare Service Provider in Bangladesh. It provides Cellular & Genetic medicine services among the patient who actually needs for this type of services. It equipped with worlds prestigious machineries & medicines. TotiCell is such a healthcare service, where patients are getting ultimate satisfactory treatment. The expert team ensures adherence to high excellence and world class standards in health care and scientific development to fulfill unmet medical need by Regenerative Medicine. Regenerative therapies bring dramatic improvements in various medical conditions including musculoskeletal conditions including all types of arthritis, sport associated injuries, tendinopathies, neuropathy, fibromyalgia, autoimmune diseases, sexual health and anti-aging. For more information please visit our website at www.toticell.com
∎ Currently, we are looking for dynamic, smart & well-groomed female employees for the position of “Management Trainee / Jr. Executive (Customer Service Department)”.
Job Responsibilities:
∎ Handle all customer inquiries in a professional manner.
∎ Maintain proper document for reporting or call history and maintain complete and accurate
∎ records.
∎ Contact the client to resolve routine matters related to treatment.
∎ Keep up to date knowledge on product & services and share the same to the clients on query.
∎ Provide concise information on Product & Services, Treatment & Clinical testing portfolio.
∎ Maintain liaison with laboratory personnel, quality control, clinical specialists and operations to the customers.
∎ Maintain client service records and take steps to resolve problems.
∎ Perform other duties as required to meet the customer’s requirements.
Additional Requirements:
∎ Only females are allowed to apply
∎ For the position of “Junior Executive” the Applicant should have 3 years experience in relevant field in any reputed Hospitals/Diagnostic Center. No experience is required for “Management Trainee” position.
∎ Only female candidates are allowed to apply.
∎ Should be smart & well-groomed & beautiful appearance.
∎ Should have highly developed sense of integrity and commitment to customer satisfaction.
∎ Demonstrate passion for excellence with respect to treating and caring for customers.
∎ Ability to communicate clearly and professionally, both verbally and in writing.
∎ Must be able to handle complaints and unpleasant customers.
∎ Should have a pleasant, patient and friendly attitude.
Salary: Negotiable
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 Mar 2022
Company Information:
∎ 22 Mar 2022
∎ Toticell Health & Research
∎ Address : Sima Blossom , Road Number 16 House Number 3 New 390 Old Dhanmondi Dhaka
∎ Web : www.toticell.com
Category: Customer Support/Call Centre
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