Job Description
Title: Maintenance Engineer
Company Name: Heguang Electronic Distribution Co. Ltd.
Vacancy: 2
Age: 23 to 30 years
Location: Narayanganj, Sylhet
Salary: Tk. 18000 - 20000 (Monthly)
Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Mobile Accessories
Published: 6 Apr 2024
Education:
∎ Bachelor in Engineering (BEngg) in EEE
∎ Bachelor in Engineering (BEngg) in CSE
Requirements:
Additional Requirements:
∎ Age 23 to 30 years
∎ You must be good at English
∎ Quick learner
∎ Good interpersonal and English communication skills (written and spoken)
∎ Learning ability
∎ Analysis and judgment ability
∎ Hands-on ability
∎ Emotional processing ability
∎ Team player with no ego
Responsibilities & Context:
∎ Identify and rectify faults in handsets.
∎ Perform repairs and servicing efficiently
∎ Provide comprehensive hardware repair and software support to customers.
∎ Work towards meeting daily handset repair targets.
∎ Communicate effectively with customers to provide updates on their handsets.
∎ Maintain an online system for repair work and other online-based support systems.
∎ Provide quality feedback on problematic phones to improve overall product quality.
∎ Process smartphones for level-based repair, including L1, L2, L3, and L3.5.
∎ Perform troubleshooting and maintain documentation of all failures.
∎ Receive and understand the customer's handset problems.
∎ Strictly adhere to the service center 6S modality and the company's other standards.
∎ Assist in maintaining the service center to ensure a clean and healthy environment.
∎ Willingness to work under pressure and during holidays if needed.
∎ Perform any other duties assigned by management.
∎ Identify and rectify faults in handsets.
∎ Perform repairs and servicing efficiently
∎ Provide comprehensive hardware repair and software support to customers.
∎ Work towards meeting daily handset repair targets.
∎ Communicate effectively with customers to provide updates on their handsets.
∎ Maintain an online system for repair work and other online-based support systems.
∎ Provide quality feedback on problematic phones to improve overall product quality.
∎ Process smartphones for level-based repair, including L1, L2, L3, and L3.5.
∎ Perform troubleshooting and maintain documentation of all failures.
∎ Receive and understand the customer's handset problems.
∎ Strictly adhere to the service center 6S modality and the company's other standards.
∎ Assist in maintaining the service center to ensure a clean and healthy environment.
∎ Willingness to work under pressure and during holidays if needed.
∎ Perform any other duties assigned by management.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Narayanganj, Sylhet
Company Information:
∎ Heguang Electronic Distribution Co. Ltd.
∎ 144, Police Plaza Concord, 9A, Gulshan-1, Dhaka -1212
Address::
∎ 144, Police Plaza Concord, 9A, Gulshan-1, Dhaka -1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Apr 2024
Category: Engineer/Architect
