Job Description
Title: Maintenance Engineer
Company Name: Heguang Electronic Distribution Co. Ltd.
Vacancy: 2
Job Location: Chattogram (Chittagong Sadar Middle Pateng, Chittagong Sadar North Halisha)
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg) in EEE, Bachelor in Engineering (BEngg) in CSE
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
Maintanence, Technology skill
∎ Freshers are also encouraged to apply.
Job Context:
∎ quick learner
∎ Good interpersonal and English communication skills (written and spoken)
∎ Learning ability
∎ Analysis and judgment ability
∎ hands-on ability
∎ emotional processing ability
∎ team player with no ego
Job Responsibilities:
∎ Identify and rectify faults in handsets.
∎ Perform repairs and servicing efficiently
∎ Provide comprehensive hardware repair and software support to customers.
∎ Work towards meeting daily handset repair targets.
∎ Communicate effectively with customers to provide updates on their handsets.
∎ Maintain an online system for repair work and other online-based support systems.
∎ Provide quality feedback on problematic phones to improve overall product quality.
∎ Process smartphones for level-based repair, including L1, L2, L3, and L3.5.
∎ Perform troubleshooting and maintain documentation of all failures.
∎ Receive and understand the customer's handset problems.
∎ Strictly adhere to the service center 6S modality and the company's other standards.
∎ Assist in maintaining the service center to ensure a clean and healthy environment.
∎ Willingness to work under pressure and during holidays if needed.
∎ Perform any other duties assigned by management.
Additional Requirements:
∎ Age 23 to 30 years
∎ Only males are allowed to apply
Salary: Tk. 16000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 14 Nov 2023
Company Information:
∎ 13 Nov 2023
∎ Heguang Electronic Distribution Co. Ltd.
∎ Address : 144, Police Plaza Concord, 9A, Gulshan-1, Dhaka -1212
Category: Engineer/Architect
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