Maintenance Engineer, Customer Service
Job Description
Title: Maintenance Engineer, Customer Service
Company Name: OPPO Bangladesh Communication Equipment Co. Ltd.
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor in Engineering (BEngg) in Electrical & Electronic Engineering
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Electrical Engineering, Telecommunication
Job Responsibilities:
∎ Starting Day: Immediately
∎ To detect, maintain and replace mobile phone, issuing inspection result to provide the accurate proof for smart phone change or replacement during guarantee period; issuing maintenance form and repair the products at the agreed time.
∎ Repair experience on Smartphone (customer service related work experience, familiar with the mobile phone repair progress and requirements) is of high priority.
∎ To analysis and solve the problem through software or hardware, which are getting by the customers.
∎ Familiar with software & electronic components of smart phone, also capable to use electronic instrument to measure components and circuit;
∎ To Complete company requirements on the data of the repaired mobile phone and responsible for smart phone components counting;
∎ To Implement strictly company maintenance regulation, using maintenance tools properly;
∎ To participate in various training activities and implement repair operation process;
∎ To complete other tasks.
Additional Requirements:
∎ Age 25 to 30 years
∎ Only males are allowed to apply
∎ The applicants should have experience in the following business area(s):
∎ Smart phone or Telecommunication Industry
∎ Must be one year work experience on the Smart Phone Maintenance / repair in smart phone company.
∎ Have some knowledge and work experience in telecommunication industry (1 year experience is preferable)
∎ Skilled user of computer and office software;
∎ Strong execution, analysis ability;
∎ Excellent service consciousness towards customer, communication skills, learning ability and teamwork consciousness;
∎ Capable of great pressure, self-control, carefulness, organized, strong responsibility and honest;
∎ Excellent spoken and written English is a plus.
∎ Skilled logical thinking ability
∎ Pro-active, self-motivated and self- driven
∎ Hard-working, responsible with pleasant personality
∎ Subject to arrangement.
∎ Good sense of teamwork and service..
∎ Be able to work with persons of different cultural background
∎ Job location may change as per company requirement.
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Application Deadline: December 5, 2019
Company Information:
∎ OPPO Bangladesh Communication Equipment Co. Ltd.
∎ Address : 144, Police Plaza Concord, Tower B, Floor # 9, Gulshan # 01, Dhaka - 1212, Bangladesh
∎ Web : www.oppo.com.bd
∎ Business : Smart phone sales, distribution negotiations, sales channel management, sales team management.
OPPO is a globally registered technology brand, with a long history of serving customers in North America, Europe and Asia, delivering products that receive high ratings from experts around the world. Since entering the mobile market in 2008, we have been restless in our pursuit of the latest technology, the highest quality and the most user friendly products.
Leaders in Technology
We are passionate about exploring the latest that technology has to offer. Since the start, our products have pushed the boundaries of technology. An example is the 6.65mm OPPO Finder we released in mid-2012, then the world`s thinnest smartphone. Towards the end of 2012, we announced one of the world`s most anticipated smartphones, the OPPO Find 5, featuring a 5? 1080p display and a 13 megapixel stacked CMOS sensor, it was the world`s first smartphone with hardware supported HDR.
The Highest Quality Standards
OPPO uses only highest quality components available on the market. Alliances with the leading international partners ensure that we have the latest and best hardware available. With an uniquely independent R&D capacity, we design, develop, manufacture, market, and sell our products ourselves.
We have full control over the entire supply chain, from our factories to the hands of our customers. This way, we can design for the end product in mind and ensure that only the best quality products reach our customers.
Customers First
Our customers are the core of our business, and satisfying them is the precondition to our existence. OPPO products are co-developed with our customers, with customer feedback playing a big role in both hardware and software development. For our smartphones, we have adopted rapid release cycles, releasing a weekly firmware update based on customer feedback.
Category: Engineer/Architect
