Job Description
Title: Junior Executive / Executive - Customer Service
Company Name: JFZ Label & Printing Co. Ltd
Vacancy: --
Location: Narayanganj
Salary: Negotiable
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Garments Accessories
∎ Freshers are also encouraged to apply.
Published: 12 Jan 2025
Education:
∎ Bachelor/Honors, Masters
Requirements:
Additional Requirements:
∎ Proficient in English communication & computer operation ( MS Office, etc.).
∎ Result oriented and willing to take challenges.
∎ Quick and careful learner.
∎ Ability to work efficiently and effectively.
∎ Strong teamwork spirit.
∎ Strong communications skills in English and Bengali (speaking & writing).
∎ Having growth mind set to accept changes in technologies, systems.
Responsibilities & Context:
∎ Process and follow up orders & provide timely and effective services to local and overseas customers.
∎ Prompt to respond customer inquiries and requests (via mobile and email communications) as and when required.
∎ Coordinate with relevant department to ensure orders are received and processed as required by customers.
∎ Follow up and coordinate to clear backlog orders/shipments to improve delivery performance.
∎ Coordinate all relevant issues with customers also make sure to follow up payment from customers.
∎ Attend all customer complaints according to company procedures and service standard.
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Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Narayanganj
Company Information:
∎ JFZ Label & Printing Co. Ltd
∎ Bhuigor, Purba Kazipara, Kutubpur, Fatullah, Narayanganj.
∎ www.jfzlp.com
∎ UK Based Multinational Company
Address::
∎ Bhuigor, Purba Kazipara, Kutubpur, Fatullah, Narayanganj.
∎ www.jfzlp.com
∎ UK Based Multinational Company
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 7 Feb 2025
Category: Customer Support/Call Centre
