JUNIOR EXECUTIVE, CUSTOMER SERVICE

Job Description

Title: JUNIOR EXECUTIVE, CUSTOMER SERVICE

Company Name: Well-reputed Company

Vacancy: --

Age: 20 to 28 years

Location: Dhaka (DOHS Mirpur)

Salary: Negotiable

Published: 16 Feb 2025

Additional Requirements:
∎ Age 20 to 28 years
∎ Smart, energetic, self-motivated and ambitious.
∎ Telephonic and verbal communication.
∎ Bangla and English typing Speed
∎ MS Office package skills.

Requirements:

Responsibilities & Context:
∎ Answering customer queries
∎ Providing information about products and services     Processing orders and transactions
∎ Managing customer’s orders
∎ Handling customer’s complaints
∎ Communicating with customers with various channels
∎ Collecting customer’s feedback
∎ Attending meetings with the team Lead
∎ Following company’s policies and procedures
∎ Any other tasks assigned by the management/lead.
∎ Answering customer queries
∎ Providing information about products and services     Processing orders and transactions
∎ Managing customer’s orders
∎ Handling customer’s complaints
∎ Communicating with customers with various channels
∎ Collecting customer’s feedback
∎ Attending meetings with the team Lead
∎ Following company’s policies and procedures
∎ Any other tasks assigned by the management/lead.
∎ Probation Period: 6 months
∎ Working Period: 10:00 am - 7:00 pm
∎ Weekend: 1 day/week (roster basis)

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (DOHS Mirpur)

Read Before Apply:

House 1206 (Lift: 2), Road 10, Avenue 04, Mirpur DOHS, Dhaka-1216