Junior Executive, CRM (Night-Shift)

Job Description

Title: Junior Executive, CRM (Night-Shift)

Company Name: Wave Riders Limited (Turaag Active)

Vacancy: 1

Location: Dhaka (GULSHAN 1)

Salary: Negotiable

Published: 8 Jan 2025

Education:
∎ BBA/MBA from a reputed Public/Private university (Major in Marketing, Public Relations, Business Administrations, or any other related field). Running students are also encouraged to apply.

Requirements:

Additional Requirements:
∎ Minimum 6 months of relevant experience on customer management is preferred.
∎ Friendly, Patient, and empathetic personality is required.
∎ Ability to multitask and work efficiently under supervision.
∎ Interest in fitness, nutrition, or mindfulness is an added advantage.

Responsibilities & Context:
∎ Respond promptly and professionally to inquires and comments on social media platforms.
∎ Engage with customers to promote products and convert inquiries into sales.
∎ Maintain a record of customer concerns, feedback, and other issues for follow-up and resolution.
∎ Make and receive phone calls to address customer queries or provide additional support when required.
∎ Share daily/weekly reports summarizing handled queries, issues, and potential leads or orders generated.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill

Workplace:
∎ Work from home

Employment Status: Full Time

Job Location: Dhaka (GULSHAN 1)

Company Information:
∎ Wave Riders Limited (Turaag Active)

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Feb 2025

Category: Customer Support/Call Centre