Job Description
Title: Junior Executive - Call Center
Company Name: Nurtaj Bangladesh Ltd
Vacancy: 1
Job Location: Dhaka (DOHS Mirpur)
Employment Status: Full-time
Educational Requirements:
∎ Hon's/Master's Degree from any recognized University.
Job Responsibilities:
∎ Handle incoming calls and outgoing calls with greetings in a professional way.
∎ Manage different software and tools.
∎ Provide product and service information to customers
∎ Maintain client's record and follow-up system.
∎ Resolve customers' complaints.
∎ Communication with customers for installment collection.
∎ Carry out account-related jobs including preparing money receipts, verification of bills, voucher posting & preparing daily & monthly statements and preparing any check debit & credit vouchers.
Additional Requirements:
∎ Age 18 to 28 years
∎ Only females are allowed to apply
∎ Computer proficiency in: Emailing, MS- Excel, MS- Word, Bangla & English typing.
∎ Must have a smart attitude and be well-presentable.
∎ Excellent communication skills both writing and speaking ability with proper English and Bangla with active listening.
∎ Support to admin, training, and marketing department team.
∎ Skills Required: Call Center, Customer Care.
Salary: Tk. 10000 - 12000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly 1 holiday
∎ Mobile Bill Allowance
∎ Competitive salary and other admissible benefits will be given as per HR policy
∎ Collaborative and supportive work environment
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Oct 2023
Company Information:
∎ 19 Oct 2023
∎ Nurtaj Bangladesh Ltd
Category: Customer Support/Call Centre
: Please apply those who are actually skilled in this area.
