Jr. Officer (Call Center)

Job Description

Title: Jr. Officer (Call Center)

Company Name: Quality Feeds Limited

Vacancy: --

Age: 22 to 30 years

Location: Dhaka

Minimum Salary: Negotiable

Experience:
∎ 1 to 3 years
∎ The applicants should have experience in the following business area(s):Manufacturing (FMCG), Agro based firms (incl. Agro Processing/Seed/GM), Group of Companies, Animal/Plant Breeding

Published: 21 Oct 2024

Education:
∎ Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 22 to 30 years

Responsibilities & Context:
∎ Rapid response to customer service issues ensures prompt and accurate responses to customer enquiries.
∎ Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience.
∎ Ensure all customer interactions are handled with professionalism and care.
∎ Ability to work independently and manage time effectively in a remote work environment.
∎ Ability to understand customer requirements and, according to need, create or close appointments.
∎ Identify customer needs and clarify information accordingly.
∎ Aim to improve the organization's overall customer satisfaction ratings Any other duties assigned by Head of Department and Management.
∎ We are seeking a detail-oriented and proactive Remote Jr. Officer Customer Service Representative who can effectively communicate with our customers and manage others clarity.
∎ Responsibilities:

Skills & Expertise:

Compensation & Other Benefits:
∎ Provident fund, Profit share, Gratuity, Mobile bill, Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company Policy.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Quality Feeds Limited
∎ House- 14, Road- 07, Sector-4, Uttara, Dhaka- 1230.

Address::
∎ House- 14, Road- 07, Sector-4, Uttara, Dhaka- 1230.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 27 Oct 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 8.54%
University of Dhaka 3.66%
Uttara University 2.85%
Eden Mohila College 2.44%
Tejgaon College 2.03%
Jahangirnagar University 1.63%
Green University of Bangladesh 1.63%
Northern University Bangladesh 1.63%
Govt. Eden Mohila College 1.63%
Stamford University Bangladesh 1.22%

Interested By Age Range

Age Range Percentage (%)
20-30 75.20%
31-35 19.11%
36-40 2.03%
40+ 2.03%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 63.82%
20K-30K 30.89%
30K-40K 4.07%
40K-50K 0.41%
50K+ 0.81%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 31.30%
0.1 - 1 years 14.63%
1.1 - 3 years 27.64%
3.1 - 5 years 16.26%
5+ years 10.16%