Jr. Executive/ Executive - Call Center

Job Description

Title: Jr. Executive/ Executive - Call Center

Company Name: RensSoft Solutions Limited

Vacancy: Not specific

Job Location: Dhaka (Dhanmondi)

Employment Status: Full-time, Part-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 2 year(s)

Job Responsibilities:
∎ Manage online customer queries.
∎ Need to handle incoming and outgaining calls.
∎ Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions.
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.

Additional Requirements:
∎ Age 22 to 30 years
∎ Experience in Medical call center will get preference
∎ Females are encouraged to apply
∎ Computer literacy - MS Word, Excel, PowerPoint
∎ Must have fast typing skill both English & Bangla in computer and smart phone.
∎ Excellent communication skill.

Salary: Tk. 12000 - 20000 (Monthly)

Compensation & Other Benefits:
∎ As per the company's policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Mar 2022

Company Information:
∎ 15 Feb 2022
∎ RensSoft Solutions Limited

Category: Customer Support/Call Centre