Jr. Executive (Cusomer care)
Job Description
Title: Jr. Executive (Cusomer care)
Company Name: Hatim Group
Vacancy: 02
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Commerce (Pass) in Marketing, Bachelor degree in any discipline
∎ Skills Required: Advertising , Branding, Analyzing sales metrics, Sales target, Customer Service
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Marketing Executive, Sales Executive
∎ The applicants should have experience in the following business area(s):
Furniture, Furniture Manufacturer
Job Responsibilities:
∎ Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
∎ Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
∎ Update customer information in the customer service database during and after each call
∎ Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
∎ Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers
∎ Ability to remain professional and courteous with customers at all times
∎ Must be available to work occasional nights, holidays and weekends
∎ Excellent verbal and written communication skills in Bangla & English
∎ Ability to work under pressure
∎ Receiving genuine enquiry & follow up with distribution dept to deliver product & followup with customer for after sales service
Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Must have experience on Sales & Marketing and customer care knowledge in Furniture Sector.
∎ Others peoples no need to apply.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Application Deadline: April 4, 2020
Company Information:
∎ Hatim Group
∎ Address : Al-Razi Complex, (13th Floor), 3/1/D 166-167 Shaheed Syed Nazrul Islam Sharoni, Purana Paltan, Dhaka-1000, Bangladesh
∎ Web : www.hatimgroup.com
∎ Business : We are manufacturers of galvanized (gi), stainless steel and plastic pipes and fittings
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 4th Apr 2020
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