Job Description
Title: International Call Center Executive (Night Shift)
Company Name: Brosasia Group
Vacancy: 3
Age: 18 to 35 years
Location: Anywhere in Bangladesh
Salary: Tk. 20000 - 40000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Software Company, Call Center
Published: 23 Aug 2024
Education:
∎ Bachelor of Business Administration (BBA), Master of Business Administration (MBA)
∎ Preferred Professional Certification: IELTS
∎ Training/Trade Course: Call Center, Customer Care.
∎ Preferred Professional Certification: IELTS
∎ Training/Trade Course: Call Center, Customer Care.
Requirements:
Additional Requirements:
∎ Age 18 to 35 years
Responsibilities & Context:
∎ Join our growing team, Selling some of the most popular services in the United Kingdom. We represent some of the largest and best-known companies in UK market.
∎ This opportunity comes with a competitive salary and an incredible chance at bonuses and incentives.
∎ The ideal candidate would be required to speak fluent English.
∎ Identify and qualify potential customers through outbound calls.
∎ Maintain and update customer databases with accurate and current information.
∎ Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
∎ Explain product features and benefits, answer questions, and address customer concerns.
∎ Schedule appointments or follow-up calls for the sales team.
∎ Ensure that all appointment details are accurately recorded and communicated.
∎ Build and maintain strong customer relationships through regular follow-ups.
∎ Track and report on progress towards goals and objectives.Gather feedback from customers and prospects about product and service preferences.
∎ Ensure compliance with company policies and industry regulations during all telemarketing activities.
∎ Maintain detailed records of calls, customer interactions, and outcomes.
∎ Assess customer satisfaction through on-call survey.
∎ This position is NIGHT SHIFT ONLY.
∎ Join our growing team, Selling some of the most popular services in the United Kingdom. We represent some of the largest and best-known companies in UK market.
∎ This opportunity comes with a competitive salary and an incredible chance at bonuses and incentives.
∎ The ideal candidate would be required to speak fluent English.
∎ Identify and qualify potential customers through outbound calls.
∎ Maintain and update customer databases with accurate and current information.
∎ Promote products or services to existing customers and find out their needs to ensure maximum satisfaction.
∎ Explain product features and benefits, answer questions, and address customer concerns.
∎ Schedule appointments or follow-up calls for the sales team.
∎ Ensure that all appointment details are accurately recorded and communicated.
∎ Build and maintain strong customer relationships through regular follow-ups.
∎ Track and report on progress towards goals and objectives.Gather feedback from customers and prospects about product and service preferences.
∎ Ensure compliance with company policies and industry regulations during all telemarketing activities.
∎ Maintain detailed records of calls, customer interactions, and outcomes.
∎ Assess customer satisfaction through on-call survey.
∎ This position is NIGHT SHIFT ONLY.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Weekly 1 holiday (Sunday)
Workplace:
∎ Work from home
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Anywhere in Bangladesh
Company Information:
∎ Brosasia Group
∎ 88/4 Weavs: B, Amberkhana, Sylhet-3100
∎ Brosasia your technology and digital marketing partner for Today. It is a technology and digital marketing solution provider serving clients worldwide. The technology division develops custom web and desktop software, including web based solutions that automate your business. At Brosasia, we also provide software maintenance and outsourcing support to suit our clients’ needs. Brosasia experts, having remarkably innovative and technical skills, are committed to empowering clients with solutions to build a better environment for tomorrow.
Address::
∎ 88/4 Weavs: B, Amberkhana, Sylhet-3100
∎ Brosasia your technology and digital marketing partner for Today. It is a technology and digital marketing solution provider serving clients worldwide. The technology division develops custom web and desktop software, including web based solutions that automate your business. At Brosasia, we also provide software maintenance and outsourcing support to suit our clients’ needs. Brosasia experts, having remarkably innovative and technical skills, are committed to empowering clients with solutions to build a better environment for tomorrow.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 20 Sep 2024
Category: Customer Support/Call Centre
