International Call Center Associate
Job Description
Title: International Call Center Associate
Company Name: Impel Service & Solutions Limited
Vacancy: 20
Job Location: Dhaka (Uttara Sector 4)
Employment Status: Contractual
Educational Requirements:
∎ Candidates must have completed A levels/ HSC. Candidates having an English medium background or experience working in an International call center will get the priority.
∎ Skills Required: Excellent in Operating Computer, Flexible with working hour, Fluent in speaking English
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center work experience will get preference., Excellent English communication skills
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Need to receive inbound and generate outbound calls for appointment booking purposes.
∎ No Sales Target!
∎ Sending and replying to emails to customers.
∎ 8 hours work shifts
∎ Working days: Monday-Friday (incl. Govt. Holiday).
∎ Candidates with an American/British/Australian accent will get the preference.
Additional Requirements:
∎ Age 20 to 28 years
Salary: Tk. 15000 - 18000 (Monthly)
Compensation & Other Benefits:
∎ Weekly 2 holidays
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Aug 2023
Company Information:
∎ 25 Jul 2023
∎ Impel Service & Solutions Limited
∎ Address : House # 71 Road # 7 Sector 4 Uttara
∎ Web : www.issl.com.bd
∎ Business : Impel Service & Solutions Limited (ISSL) is serving for last 13 years as a Business Process Outsourcing (BPO) firm, offering a comprehensive set of services and solutions for domestic & international markets with superior quality considerations. The key proposition of our process are quality centric structures maintaining high information security for our clients, state-of-the-art infrastructure and reporting process and high-end resource development strategy. We believe in building steady and long-term relationships as a service partner through providing all-in-one BPO support and solutions.
ISSL believe repeat customer does not happen by accident. It is the result of a relationship you have built up through excellent product and service. ISSL aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements through the certification process for ISO 9001:2015.
Our core expertise lies in Call Center Service & Solutions, Back Office Service, Digital Content Management, Training and HR Sourcing, Software & Apps. Development.
Category: Customer Support/Call Centre
: As it's an international call center process, fluency in English communication is a must. For showcasing your proficiency it's preferred to submit a video resume using bdjobs portal so that we can find your potential in the first place.
Source: bdjobs.com
Deadline Expired on 22nd Aug 2023
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